ICTR Biographies

Below are the ICTR Biographies of the Conference and Programme Chairs, Key Note Speakers and Mini-Track Chairs.

Conference and Programme Chairs

Dr Minna Tunkkari-Eskelinen works as a principal lecturer in Tourism Management Program at the Jamk University of Applied Sciences. She has spent most of her academic career in the field of entrepreneurship and sustainable tourism development integrating research into practical dialogue with the industry representatives. Lately, her emphasis at work is responsible tourism topics including regenerative, transformative and volunteering tourism.

Keynote Speakers

Mini-Track Chairs

Dr. Tan Lay Hong currently holds the position of Senior Lecturer at the Faculty of Technology Management and Technopreneurship at Universiti Teknikal Malaysia Melaka (UTeM), Malaysia. Her fields of expertise include Service Marketing, Service Quality, Quality Management, Technology Management and Sustainable Management. In addition to her academic pursuits, Dr. Tan has accumulated several years of lecturing experience at various colleges and prestigious universities. Additionally, Dr. Tan has gained extensive industrial experience, particularly in the food manufacturing sector. Furthermore, Dr. Tan's involvement in government projects highlights her ability to engage in public-sector initiatives.


Dr Christopher Moon is a multiple award-winning eco and social entrepreneur and Senior Lecturer in eco-entrepreneurship at Middlesex University. He has a PhD from Imperial College and is a fellow of the RSA, HEA and EEUK. He was formerly Head of Sustainability at two companies and teaches sustainable tourism, sustainable business and entrepreneurship and sustainability. He has over 100 publications including in the International Journal of Hospitality Management 2018. Chris has taken tourism students to Mallorca on study tour regularly where Middlesex has an Erasmus agreement with UIB, Palma. He has presented at UIB international week and was interviewed by Spanish TV on sustainable tourism. He is Visiting Professor at NUP, Cyprus.

Prof. Rossana Santos is full time professor in College of Technologies and Management of University of Madeira. She holds a PhD in Tourism, a master’s degree in Tourism Management and Development and a BA in Tourism. She is integrated member of the centre for Tourism Research, Development and Innovation - CITUR (Pole Madeira). She is also member of the Commission for the Citizens' Rights, Freedoms and Guarantees of University of Madeira. She has been professor and director of higher education courses in tourism and hotel management

Workshop Facilitators