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ICIME 2011
27-28 April, Toronto, Canada
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Conference Programme



The programme for the conference is given below and can be downloaded here.




Tuesday 26 April 2011


Pre-conference registration and welcome meeting (Until 1930)
an the One King West Hotel

Wednesday 27 April 2011


Registration and coffee


Room: TRS 2-129
Welcome from the conference chair: Ken Grant


Keynote address: Dr Catherine Middleton, Ted Rogers School of Information Technology Management, Ryerson University, Toronto, Canada


Conference splits into streams



Room: TRS 2-109
Stream A:  Success Factors
Chair: Jaflah Al-Ammary

Room: TRS 2-099
Stream B: Enterprise Computing
Chair: Tridip Barham

Room: TRS 2-119
Stream C: Interaction and Collaboration
Chair: Huan Vo-Tran



An Empirical Framework of Key Success Factors for Software Process Improvement
Bunditwongrat Nuntarat, Mathupayas Thongmak and Atcharawan Ngarmyarn, Thammasat University, Bangkok, Thailand

Engineering Change through the Domains of Enterprise Architecture
Iyamu Tiko, Tshwane University of Technology, Pretoria, South Africa

Ideas About Profitability In Research and Development and the Selective Pressure from Management Accounting
Fritzsche Albrecht, Technical University, Darmstadt, Germany


Critical Factors in the Use of Mobile Learning by “Digital Natives” on Portuguese Teaching
Negas Mário and Paulo Ramos, University Aberta, Portugal

Enterprise Resource Planning Implementation Differences Within the Same Methodology - Case Study from West Europe and Turkey
Erkan Turan Erman, Atilim University, Anchora, Turkey

A Meta-Analysis of how the Adoption of Innovative Web 2.0 Tools like Digital Business Ecosystems can Lead to Improved SME Collaboration
Estanyol Francesc, University of Edinburgh Business School, UK


Strategic Considerations for the Effective Mapping of Educational Technology to Academic Outcomes
Zadeh Hossein, Arthur Shelley and Rod McCrohan, RMIT University, Melbourne, Australia

Selection, Implementation and Post Production of an ERP System
Batada Imran, Institute of Business Administration, Karachi, Pakistan and Asmita Rahman, University of Georgia, USA

Sharing Knowledge - The CoP way
Buckley Sheryl and Apostolos Giannakopoulos, University of Johannesburg, South Africa







Round Table discussion


 TRS 2-109
Stream A:  Motivation and Assessment

Chair: Chris Upfold

TRS 2-099
Stream B: Business Intelligence and Decision Support

Chair: Phathu Nemutanzhela

TRS 2-119
Stream C: Technical Issues

Chair: Donavan Mulder

TRS 3-119
Stream D: Public Sector Issues

Chair: Ken Grant


Motivations for IT Outsourcing in Public Sector Local Government
Cox Michael, Martyn Roberts and John Walton, University of Portsmouth, UK

Business Intelligence as an Enabler for Evidence-Based Decision Making
Tucker Terrie, Baycrest, Canada (Non-Academic, Presentation only)

Comparison of Feature Selection Techniques Using Fully-Controlled Simulation-Based Datasets
Arslanturk Suzan, Mohammad Siadat, Theophilus Ogunyemi, Ishwar Sethi, Oakland University, USA and Ananias Diokno, Beaumont Hospital, USA

Free and Open Source Software for Public Sector Enterprise Applications in Sri Lanka
Jayawardena Srimal, Australian National University, Australia and Gihan Dias, University of Moratuwa, Sri Lanka


ICTs as Weapons of Mass Interaction - Motivations and Implications of Mediated Control
Boateng Kofi, British Institute of Technology & E-commerce, London, UK

Business Intelligence as Decision Support in Business Processes: An Empirical Investigation
Riabacke Ari, Stockholm University, Aron Larsson, Mid Sweden University and Mats Danielson, Stockholm University, Sweden

Distortion Free Algorithm to Handle Secondary Watermark Attack in Relational Databases
Iqbal Sajid, Rauf Azhar, Huma Javed and Shabir Ahmed, University of Peshawar, Pakistan

Interoperability Monitoring For e-Government Service Delivery Based on Enterprise Architecture
Elmir Badr, Bouchaib Bounabat, University Mohammed V, Souissi and Nabil Alrajeh, King Saud University, Saudi Arabia


Assessing Information Management Competencies in Organisations
Bytheway Andy, Cape Peninsula University of Technology, South Africa

A Delphi-Multi-Criteria Decision Making Approach in the Selection of an Enterprise-wide Integration Strategy
Bardhan Tridip, James Ngeru and Richard Pitts, Morgan State University, Baltimore, USA

RFID - A review of its Relevance and Application in South African Retailing Systems
Oni Jonathan, Edward Dakora and Vesper Owei, Cape Peninsula University of Technology, South Africa

Evaluating Interoperability Artifacts for the Exchange of Public Service Information:  Outline of a Conceptual Framework
Veit Jahns, University of Duisburg-Essen, Germany







Room: TRS 2-109
Stream A: Mini track on Information Security Evaluation in SMEs engaged in e-Commerce
Michael Kyobe

Room: TRS 2-099
Stream B: Educational issues
Chair: Caroline Pade-Khene

Room: TRS 2-119
Stream C: Innovation and Strategic Planning Methodologies
Chair: Andy Bytheway



Investigating the Factors Inhibiting SMEs from Recognizing and Measuring Losses from Cyber-crime in South Africa
Bougaardt Gino and Michael Kyobe, University of Cape Town, South Africa

The Acceptance and Use of Educational Technology in the Kingdom of Bahrain
Al-Ammary Jaflah, University of Bahrain, Bahrain

A Semiotic Approach to Analyse the Influencing Factors in Knowledge Transfer
Chai-Arayalert Supaporn and Keiichi Nakata, Henley Business School, University of Reading, UK


An Investigation into the State-of-Practice of Information Security within Zambian Copper Mines based on the ISO/IEC 27002 Standard
Lukwesa Chishala and Christopher Upfold, Rhodes University, Grahamstown, South Africa

Transforming Information Management - The Role of Education
Toze Sandra and Louise Spiteri, Dalhousie University, Canada (Non-Academic, Presentation only)

Toward a Novel Methodology for IT Strategic Planning
Lakhdissi Mouhsine and Bouchaib Bounabat, Ecole Nationale Supérieure d'Informatique et d'Analyse des Systèmes, Morocco


Close of conference day

Close of conference day

Close of conference day

Close of conference day


Conference Dinner at Toula Restaurant on the 38th floor of the Westin Harbour Castle Hotel


Thursday 28 April 2011


Refreshments are available



Room: TRS 2-129

Day two opening remarks



Keynote address: Gary Davenport, Vice-President of Information Technology, AllStream Inc, Canada



Introduction to ICIME 2012



Poster Contributors will stand by their posters for others to discuss the research



Room: TRS 2-109
Stream A:  Health Information System Issues
Chair: Martyn Roberts

Room:  TRS 2-099
Stream B: Evaluation Issues
Chair: Harris Wang

Room: TRS 2-119
Stream C: Information Management and Business Communications
Chair: Mario Negas

Room: TRS 3-119
Stream D: PhD Colloquium
Farid Shirazi  



Factors Determining the Adoption of ICTs in Healthcare Service Delivery - A Developing Country Context
Chikotie Taurai, Jonathan Oni and Vesper Owei, Cape Peninsula University of Technology, South Africa

Towards a Comprehensive Evaluation Framework for ICT for Development Evaluation: An Analysis of Evaluation Frameworks
Pade-Khene Caroline and David Sewry, Rhodes University, Grahamstown, South Africa

Exploring the Emotional Exhaustion of Healthcare Providers Using an In-Hospital Employee Communication Network
Chiang Cheng-Yi, Ya-Ying Kuo, I-Chiu Chang, National Chung Cheng University, Chiayi and Ying-Hui Hou, Kainan University, Taoyuan, Taiwan

Developing a Change Management Model for Iranian Academic Libraries: A Delphi Study
Nakhoda Maryam, University of Tehran and Sirous Alidousti, Iranian Research Institute for Information Science and Technology, Iran
Business Intelligence Best Practices for Success
Woodside Joseph M, Cleveland State University, USA
The Diffusion of Mobile Phones for Business and Information Management in Kenya
Gikenye Wakari, University of Zululand, South Africa 
Establishing the Suitability of Dynamic Web Applications Development Platforms for Learning Web Techniques in Tertiary Institutions
Dehinbo Johnson, Tshwane University of Technology, Pretoria, South Africa
Human Resources Transformation beyond Boundaries in Outsourcing Business Models - Expatriate Benchmarking
Duppada Swathi, Satyam Computer Services, Canada and Ramachandra Aryasri,   Jawaharlal Nehru Technological University Hyderabad, India
Discussion and feedback



Applying an Innovative Information System to Improve the Effects of Community Health Promotion
Lin Chih-yu, National Chung Cheng University,  Wen-Yu Ho, China Medical University Beigang Hospital, Chia-Hsien Wen, Providence University, Taichung and  Hui-Mei Hsu, National Kaohsiung University,  Taiwan

Evaluating the Success of Customer Relationship Management (CRM) Systems
Khodakarami Farnoosh and Yolande Chan, Queen's University, Kinston, Ontario, Canada

Performance Management of the NHS Mental Health Care Service Delivery in England: The Role of the Service "Actors" (Clients) Collaboration Through Dialogism
Aggrey Kwesi,  University of Lincoln, UK



Developing an Outpatient Electronic Medical Record System in Taiwan from a Physician's Perspective
Tseng Hsiao-Ting, Pei-Ting Chang and Ray Chang, National Chung Cheng University, Taiwan

Evaluation of Application Embedded Knowledge Migration Issues
Cochran Mitchell, Claremont Graduate University, City of Monrovia, USA

The Impact of Software Test Constraints on Software Test Effectiveness
Whyte Grafton and Donovan Mulder, University of the Western Cape, Cape Town, South Africa










 TRS 2-109
Stream A:  Health Information Systems and Cloud Computing

Chair: Turan Erman Erkan

TRS 2-099
Stream B: Evaluation Issues

Chair: Mitch Cochran

TRS 2-119
Stream C: Mini Track on Technology and Competitive Intelligence

Tiko Iyamu

TRS 3-119
Stream D: PhD Colloquium

Chair/Discussant: Tim McLaren



The Implementation of RSS-based Clinical Reminders
Chi Wen-Chou, National Chung Cheng University, Chiayi, Chia-Hsien Wen, Providence University, Sek-Kwong Poon and Shih-Che Huang , Taichung Veterans General Hospital, Taichung, Taiwan (Non-Academic)

Assessing Future Value of Investments in Security Related IT Governance Control Objectives – Surveying IT Professionals
Rocha Flores Waldo, Teodor Sommestad, Hannes Holm and Mathias Ekstedt, Royal Institute of Technology, Stockholm, Sweden

A Framework for Information Systems Innovation: A Case of Competitive Intelligence in Organisations
Nemutanzhela Phathu and Tiko Iyamu, Tshwane University of Technology, Pretoria, South Africa

13:00 -13:10
Adding Action to the Information Audit
Vo-Tran Huan, RMIT University, Melbourne, Australia
13:15 -13:25
Evaluating the Performance of ERP Systems in Saudi Arabian Higher Education - A stakeholders’ Perspective
Althonayan Mona and Anastasia Papazafeiropoulou, Brunel University, UK
13:30 – 13:40
Towards an Evaluation Method for Information Quality Management of Health Information Systems
Mohammed Siti Asma and Maryati Mohd Yusof, National University Malaysia, Bangi, Selangor, Malaysia
13:45 -13:55
The Benefits of ICT Adoption: An Empirical Study of Nigerian SMEs
Apulu Idisemi and Ann Latham, University of Wolverhampton, UK
14:00 – 14:10
Querying DTI Analysis Results within Deep Perisylvian Area
Istephan Sarmad and Mohammad Siadat, Oakland University, Rochester, USA
14:10 – 14:30
Discussion and Feedback



Cloud Computing-based IT Solutions For Organizations with Multiregional Branch Offices
Wang Harris, Athabasca University, Canada

Case Study on Information Evaluation by GIS for Aging Society Urban Planning: Information Evaluation of Shrinking Cities
Wang Yupeng, Hiroatsu Fukuda and Kiyoshi Shinriki, The University of Kitakyushu, Japan

Evaluation Information Extraction for Health Text Categories using C4.5 and Naïve Bayes
Silachan Klaokanlaya and Panjai Tantasanawong, Silpakorn University, Thailand




Case Study on Information Evaluation by GIS for Aging Society Urban Planning: GIS Application on Urban Planning
Fukuda Hiroatsu, Yupeng Wang and Kiyoshi Shinriki, The University of Kitakyushu, Japan

Modelling the Genetic Schemes of Human Memory Information in the Process of Production and Reparation of Knowledge
Mohammadi Fatemeh, Tahere Mohammadi and Bahram Rezaie, Islamic Azad University, Shiraz,  Iran



Room: TRS 2-129
A summary of issues raised during the conference
Led by Ken Grant
Prize-Giving for Best Poster and Best PhD Papers



Close of Conference

Close of Conference

Close of Conference

Close of Conference


Work in Progress/Posters


The Relationship Between Quality Management and Knowledge Management in the Service Industry
Honarpour Amir and Ahmad Jusoh, University Teknologi Malaysia, Johor, Malaysia

Construction and Validation of e-School Success Model
Nyagowa Hesbon, Dennis Ocholla, University of Zululand, South Africa and Stephen Mutula, University of Botswana, Botswana

A Goal-Striving Framework for Technology Acceptance
Brandyberry Alan, Kent State University, USA






Last updated 21 April 2011








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