Conference Programme

The conference joining instructions can be downloaded here. If you require a certificate of attendance, please print off and complete the appropriate certificate, for authors or for non-authors, and bring this to the conference with you. The certificate will be signed at the conference. The abstracts booklet can be downloaded and we hope that this, with the conference programme, will help you to decide which sessions you might like to attend.

The programme for the conference is given below. A .pdf version of this timetable in the link above and in the download section of the conference At a Glance page.

Wednesday 24 March 2010

18:30

Pre-conference registration and welcome meeting (Until 1930)
at the Southern Suns Newlands Hotel

Thursday 25 March 2010

09:00

Registration and coffee

09:30

Room:
Welcome from the conference chair: Kosheek Sewchurran

09:45

Keynote address: Soul Leadership in Business
Madia Van der Walt-Korsten, CEO, T-Systems South Africa (Pty) Ltd

10:30

Conference splits into streams

Room: African Studies Gallery
Stream A:  Distributed Teams
Chair: Wallace Chigona

Room: Leslie Commerce 2B (LC2B)
Stream B: Enterprise Architecture
Chair: Huan Vo-Tran

Room: Leslie Commerce 2A (LC2A)
Stream C: Customer Relationship Management
Chair: Shana Ponelis

Room: Leslie Commerce 6.14 (LC6.14)
Stream D: Web 2.0
Chair: Sumarie Roodt

Room: Leslie Commerce 6.11 (LC6.11)
Stream E: Models and Frameworks
Chair: Boniface Kabase

10:45

Communication Technology and Culture in Distributed Teams of a Large German Manufacturer
Weimann Peter, Christian Hinze, Beuth-Hochschule Berlin, Germany, Elsje Scott and Michael Pollock, University of Cape Town, South Africa

Strategic Alignment Assessment Based on Enterprise Architecture
Kaoutar Elhari and Bouchaib Bounabat, Universite Mohammed V, Agdal-Rabat, Morocco

Customer Information Concerns in Banking Contact Centres
Hart Mike, Monatumelo Mannya and David New, University of Cape Town, South Africa

Users' Adoption of Web 2.0 for Knowledge Management: Position Paper
Alqahtani Fayez Hussain, Jason Watson and Helen Partridge, Queensland University of Technology, Australia

Adapting DeLone and McLean's IS Success Model to Evaluate the e-School System
Nyagowa Hesbon, University of Zululand, South Africa (research-in-progress)

11:15

Can a Project-Based Approach Enable IS/IT Graduates to Add the F to IT?
Van der Merwe Nata, Cape Peninsula University of Technology, Elsje Scott, University of Cape Town, South Africa and Peter Weimann, Beuth Hochschule, Berlin, Germany

Towards the Theory for Enterprise Architecture Governance in Organisations
Coetsee Rudolf and Irwin Brown, University of Cape Town, South Africa

Customer Relationship Management Implementation: A Case Study in a Malaysian Public Higher Learning Institution
Mohd Ariffin Nor Hapiza, Abdul Razak Hamdan, Khairuddin Omar and Wan Adilah Wan Adnan, Universiti Teknologi Mara, Malaysia

From Traditional Research to ‘Science 2.0’ – Introducing an Evaluation Framework for Web-based Research Concepts
Bernius Steffen and Julia Kroenung, Goethe University, Frankfurt, Germany

The Application of Usability Principles to Increase Usage of a Mandated Sales Web Application
Whyte Grafton and Stephanie Bezuidenhout, University of the Western Cape, South Africa (research-in-progress)

11:45

SC Management Systems for Distributed Development Teams:  Real World Requirements and Evaluation
Mac Lennan Elizaveta and  Jean-Paul Van Belle, University of Cape Town, South Africa

Patients' Processes in Healthcare: An Abstract View Through Enterprise Architecture
Ahsan Kamran, Hanifa Shah and Paul Kingston, Staffordshire University, UK (research-in-progress)

Understanding the Effectiveness of Chargeout Systems
De Jong Tjalke, Egon Berghout and Peter Schuurman, University of Groningen, The Netherlands

Contributions to a Strategy 2.0 in Higher Education 
Gomes Rui and Lígia Sousa, Instituto Politécncio de Viana do Castelo, Portugal

The Creation of a Framework for a Focused Research Problem Development in Information Systems
Singh Shawren and Peter Mkhize, University of South Africa, South Africa (research-in-progress)

12:15

Lunch

Lunch

Lunch

Lunch

Lunch

13:30

Room: African Studies Gallery
Round Table discussion
Estimating the conceptual and institutional implications for organisational information systems to enable tracking and reporting on product or service carbon footprints
Facilitated by Dr Collins Ngwakwe, University of Cape Town

Room: African Studies Gallery
Stream A:  Innovation
Chair: Avraam Papastathooulos

Room: Leslie Commerce 2B (LC2B)
Stream B: Strategic Information Systems
Chair: Corrie Uys

Room: Leslie Commerce 2A (LC2A)
Stream C: Public Sector Issues
Chair: Hapiza Mohd Ariffin

Room: Leslie Commerce 6.14 (LC6.14)
Stream D: Project Management
Chair: Rennie Naidoo

Room:
Leslie Commerce 6.11 (LC6.11)
Stream E: Human and Cultural issues

Chair:

14:30

The Role of Platforms in Software Development - Planting Real Options to Manage Uncertainties
Numminen Emil and Anders Wrenne, Blekinge Institute of Technology, Sweden

Evaluating the Effectiveness of Strategic Information Systems Planning (SISP)
Sepehri Mehran, Sharif University of Technology, Tehran, Iran

Whose Group is it Anyway? A Method  for Defining the Context of Multi-Organisation Collaborations in Local Government Domains
Harris Joycelyn and Lily Sun, University of Reading, UK (research-in-progress)

e-Business Projects Implementation: Hurdles, Challenges and Issues
Oni Jonathan, Takauya Chandiwana and Vesper Owei, Cape Peninsula University of Technology, South Africa (research-in-progress)

The Elephant in the Server Room: Confronting the Need for an Ethics Officer in the IT Function
Ponelis Shana and Johannes Britz, University of Wisconsin-Milwaukee, USA

15:00

Comparative Analysis of Innovation and Research at Higher Education Institutions in South Africa
Silvester Oluput and Manoj Maharaj, University of Kwa Zulu Natal, Durban, South Africa

On a Variety of Semantic Search Systems and Their Evaluation Methods
Strasunskas Darijus and Stein Tomassen, NTNU, Trondheim, Norway

Factors Affecting the Success of e-Government in a South African Context: A Grounded Theory Approach
Matavire Rangarirai, Wallace Chigona, Dewald Roode, Eureka Sewchurran, Zane Davids, Alfred Mukudu and Charles Boaman-Abu, University of Cape Town, South Africa

A Framework to Dynamically Define Project Success
Ajelabi Ifeoluwa and Yinshang Tang, University of Reading, UK

Behavioural Consideration of Information Visualization Techniques: Examining Interaction Pattern Differences
Wan Adnan Wan Adilah,  Nor Laila Md Noor, Universiti Teknologi MARA and Nik Ghazali Nik Daud, Universiti Pertahanan Nasional, Malaysia

15:30

Refreshments

Refreshments

Refreshments

Refreshments

Refreshments

Room: African Studies Gallery
Stream A:  Information Security
Chair:

Room: Leslie Commerce 2B (LC2B)
Stream B: Enterprise Resource Planning
Chair:

Room: Leslie Commerce 2A (LC2A)
Stream C: Mobile computing
Chair:

Room: Leslie Commerce 6.14 (LC6.14)
Stream D: Performance
Chair:

Room: Leslie Commerce 6.11 (LC6.11)
Stream E: IT in the SA Election
Chair:

16:00

An Organisational Model for Information Security Assessment
McKissack Jeremy, Val Hooper and Beverley Hope, Vcitoria University of Wellington, New Zealand

Organisational Memory Mismatches and Coping Strategies During ERP Usage
Seymour Lisa, Brian O'Donovan, Johannes Geldenhuys, Mogamat Isaacs and Kaziwe Kaulule, University of Cape Town, South Africa

Mobile Access to Information Systems in Law Enforcement: An Evaluation of its Implications for Data Quality
Lindsay Rachael, Thomas Jackson and Louise Cooke, Loughborough University, UK

Does Entrepreneurial Experience and Strategy Really Matter for ICT Performance? A Greek Cross-Border Empirical Study
Papastathooulos Avraam and Christina Beneki, Technological Institute of Ionian Islands, Cephalonia, Greece

The Use of the Internet for Electoral Campaign Communication by South African Political Parties
Onumajuru P. Uche and Wallace Chigona, University of Cape Town, South Africa

16:30

Bridging an Information Security Framework for Higher Learning Institutions of Malaysia
Ismail Zuraini, Maslin Masrom, Zailani Mohammed Sidek and Ikhwan Zaini Awang Mat Saaid, University Technology of Malaysia, Kuala Lumpur, Malaysia (research-in-progress)

Can e-Learning Improve ERP Implementation Projects in Small and Medium Firms?
Schuler Joachim, Pforzheim University, Germany (research-in-progress)

Mobile Loyalty Services: A Retailer and Consumer Survey
Loeffler Carolin and Freimut Bodendorf, Institute for Information Systems II, Nuremberg, Germany (research-in-progress)

Using Design of Experiment to Evaluate the Performance of a Radio Frequency Identification (RFID) Inventory Reader at the Item Level
Golding Paul and Vanesa Tennant, University of Technology, Jamaica

Investigating the Use of Blogs During the 2009 South African Political Campaign
Bankole Omolola and Wallace Chigona, University of Cape Town, South Africa

17:00

Close of conference day

Close of conference day

Close of conference day

Close of conference day

Close of conference day

19:00

Conference Dinner at Moyo on Blouberg Strand

Friday 26 March 2010

09:15

Room: African Studies Gallery
Day two opening remarks

09:45

Keynote address: Mind, Suffering and Awareness

Ojelanki Ngwenyama, Professor of Information Technology Management at Ryerson University, Canada

10:30

Refreshments

Refreshments

Refreshments

Refreshments

Refreshments

Room: African Studies Gallery
Stream A:  Regional Issues
Chair: Zuraini Ismail

Room: Leslie Commerce 2B (LC2B)
Stream B: e-Learning
Chair: Tony Hooper

Room: Leslie Commerce 2A (LC2A)
Stream C: SMEs
Chair: Paul Golding

Room: Leslie Commerce 6.14 (LC6.14)
Stream D: Knowledge Management
Chair: Ligia Sousa

Room: Leslie Commerce 6.11 (LC6.11)
Stream E: Design and Development
Chair: Grafton Whyte

11:00

A Critical Analysis of ICT Capacity Building in Least Developing Countries: The Case of Tanzania
Kabanda Salah and Irwin Brown, University of Cape Town, South Africa

Motivating Factors: Educators' use of ICT in Schools in Disadvantaged Areas in the Western Cape
Chigona Agnes, Wallace Chigona and Zane Davids, University of Cape Town, South Africa

Early Risk Assessment in Software Development Life Cycle Using Software Metrics
Hakizabera Aline Uwera and Ario Ohsato, Nagaoka University of Technology, Niigata, Japan

Wiki-based Knowledge Management in Municipal Traffic and Transport Planning
In 't-Hout Robbert, Jos Vrancken and Pieter Schrijnen, Delft University of Technology, The Netherlands

The Politics of Technological Design and Implementation
Postma Dirk, University of Johannesburg, South Africa

11:30

Factors Affecting the Acceptance and Use of Computers and the Internet by Elderly People in the Kingdom of Bahrain
Al-Ammary Jaflah Hassan, University of Bahrain, Kingdom of Bahrain

A Critical Analysis Of Media Discourse on a Western Cape Schools ICT Project: Khanya
Mooketsi Bojelo and Wallace Chigona, University of Cape Town, South Africa

Evaluating the IS/IT Benefits Management Practice in South African Organizations                     
Naidoo Rennie, University of the Witwatersrand, Johannesburg and Walter Palk, KPMG, IT Project Advisory, South Africa

Can e-Portfolios be Extended to Assess Intellectual Capital in Universities?
Kitimbo Irene, McGill University, Montreal, Canada and Michael Kyobe, University of Cape Town, South Africa (research-in-progress)

Developing a Framework for Evaluating Benefits of Information Technology Projects in Local Communities
Uys Corrie and Shaun Pather, Cape Peninsula University of Technology, South Africa (research-in-progress)

12:00

What Challenges Confront Quality Assurance and Accreditation Initiatives In Egypt? Empirical Case Study on The Higher Education Enhancement Project HEEP
El Kadi Abir and Kamiz Dalkir, McGill University, Montreal, Canada (research-in-progress)

Teaching Green Information Technology in the Classroom: An Undergraduate Case-study
Roodt Sumarie, University of Pretoria, South Africa

Factors That Affect e-Commerce Adoption in Tanzanian SMEs
Kabanda Salah and Irwin Brown, University of Cape Town, South Africa

The Acceptance of Technology-based Knowledge Management Systems by Knowledge Workers
Bvuma Stella and Sheryl Buckley, University of Johannesburg, South Africa

A Realist Conceptualization for Studying Information System Development Methodology
Mihailescu Daniela, Jonkoping University and Marius Mihailescu, Lund University, Sweden (research-in-progress)

12:30

An Evaluation of SISP Process Stages in the Context of Developing Countries and the Role of Competing Value of Leadership
Osman Esam, Plymouth University, UK (research-in-progress)

Intercultural Communication in Information System Development Teams
Nhlapo Emma and Roelien Goede, North West University, South Africa

13:00

Lunch

Lunch

Lunch

Lunch

Lunch

Room: African Studies Gallery
Stream A:  Social Networking
Chair: Jaflah Al Ammary

Room: Leslie Commerce 2B (LC2B)
Stream B: Architectures
Chair: Dirk Postma

Room: Leslie Commerce 2A (LC2A)
Stream C: Business Intelligence
Chair: Michael Kyobe

Room: Leslie Commerce 6.14 (LC6.14)
Stream D: Software Issues
Chair:

Room: Leslie Commerce 6.11 (LC6.11)
Stream E: Information Management
Chair:

14:00

Sociometric Attractiveness on Facebook
Stam Kate, Ming-Yi Chao, Snow Dong, Yang Liu, Glen Cameron and Antonie Stam, University of Missouri, Columbia, USA

Disconnected Architectures for use in Connectivity Constrained Environments in Africa
Kabaso Boniface and Bobby Moeng, Cape Peninsula University of Technology, Cape Town, South Africa (research-in-progress)

Information as a Srategic Asset in an Asymmetric Unconventional Conflict
van Niekerk Brett and Manoj S Maharaj, University of KwaZulu-Natal, Westville, South Africa

The Suitability of Agile Systems Development Methodologies for Data Warehouse Development
Goede Roelien and Magda Huisman, North West University, South Africa (research-in-progress)

The Improbable Commitment: The Nature and Outcomes of Managing for Commitment Amongst Information Technology Knowledge Workers
Bagraim Jeffrey, University of Cape Town, South Africa

14:30

The Value Congruence of Social Networking Services - a New Zealand Assessment of Ethical Information Handling
Hooper Tony and Tyrone Bard Evans, Victoria University of Wellington, New Zealand

Auditing the Architectural Design Process: An Information Management Approach
Vo-Tran Huan, RMIT University, Melbourne, Australia (research-in-progress)

The Success of a Business Intelligence System in a Police Organization: An Evaluation Study
Carlsson Sven, Linda-Marie Skog and Olgerta Tona, Lund University School of Economics and Management, Sweden

Software Methods in Global Software Development: The Case of Mauritius and South Africa
Tanner Maureen, University of Cape Town, South Africa

Information Retrieval and Document Management in the Early Phases of Urban Development Projects
Weers Maarten and Jos Vrancken, Delft University of Technology, The Netherlands

15:00

The Emancipatory Role of Blogging in the Middle East
Shirazi Fraid, Ryerson University, Toronto Canada (Presentation only)

Applying Earl’s KM Model in IK Management
Njiraine Dorothy , University of Zululand, South Africa

Information Resources Management Practices, Challenges and Proposed Model (Solution): The Case of Addis Ababa University
Ayele Bongale Mangestue, University of Addis Ababa, Ethiopia

Library and Information Professionals (LIPs) in the Present Digital Age: Challenges of the New Skills
Meera Meera, University of Delhi, India

15:30

Room:
A summary of issues raised during the conference
Led by Irwin Brown

16:00

Close of Conference

Poster

Towards an ERP Organisational Change Management Framework for SMMEs
Jansen van Vuuren Isabel and Lisa Seymour University of Cape Town, South Africa