| Paper Title | Author(s) | Page No. |
| Preface | | iii |
| Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs | | iv |
| Biographies of contributing authors | | v |
| Critical Success Factors of e-Government: A Proposal Model for e-Government Implementation in Kingdom of Bahrain | Reem Al-kaabi | 1 |
| An End-to-End e-Election System Based on Multimodal Identification and Authentication | Charles Ayo, Justine Daramola, Obi Gabriel and Adetokunbo Sofoluwe | 10 |
| Integrating e-Government Services: A Stepwise Ontology-Based Methodology Framework | Jean Vincent Fonou Dombeu and Magda Huisman | 18 |
| Quality and Performance Evaluation of the Sri Lankan e-Government web Portal | Hossein Jahankhani, Navalan Velautham, and Hamid Jahankhani | 30 |
| Managing Innovations in Complex Welfare Service Systems | Harri Jalonen and Pekka Juntunen | 38 |
| Relevance of Ethics in e-Government: An Analysis of Developments in the WWW era | Godwin Kaisara and Shaun Pather | 45 |
| A Comprehensive Approach to Citizen Engagement in e-Democracy | Tobias Kollmann and Ina Kayser | 54 |
| Servicing Participation: Preventing Duplication of e-Government Related Small Business Development Services | Zoran Mitrovic | 63 |
| Institutionalisation, Framing, and Diffusion: The Logic of Openness in eGovernment and Implementation Decisions (a Lesson for Developing Countries). | Bongani Ngwenya, Sam Lubbe and Rembrandt Klopper | 74 |
| Information Security as a Pre-requisite for e-Government Services – Developing the Organizations and the Information Systems | Sofie Pilemalm, Kristoffer Lundholm, Jonas Hallberg,and Louise Yngström | 82 |
| The Impact of ICT Literacy and Organizational e-Readiness :Factors on the Success of Information System Implementation in a State University Setting | Marcelo Salazar | 91 |
| Electronic Governance in the Maldives: Status, Issues and Plans | Mohamed Shareef, Adegboyega Ojo and Tomasz Janowski | 100 |
| Assessing Romania’s Readiness for a Large-Scale e-Government Public Policy | Virgil Stoica and Andrei Ilas | 111 |
| The People Inclusion in the Information Society: New e-Government Strategies Within the “i2010” Initiative in Europe | George Stylios and Dimitris Christodoulakis | 121 |
| Parliament’s Information Systems (IS) User Satisfaction Factors to Enhance its Democratic Functions | Kevin Thompson and Corrie Uys | 130 |
| IT Governance in the Network Society | Johan Van Wamelen | 139 |
| The Use of e-Government to Create Public Value in Developing Countries: Some Conceptual Issues | Khuong Vu | 147 |
| Transformation and Governance in Higher Education: Students’ Participation in Institutional Strategic Planning of the University | Sheila Xakaza-Kumalo | 160 |
| Homomorphic RSA Tallying and Its Randomization for e-Voting | Okan Yücel and Nazife Baykal | 168 |
| PHd Research Paper | | |
| Factors Influencing Consumer (Citizen) Adoption of e-Government Services in Saudi Arabia | Osama Almahroqi and Shahadat Khan | 178 |
| Consolidating the Law of Supply and Demand in e-Government Implementation: Case of Botswana | Kelvin Joseph Bwalya, Mbako Vaka, Tanya Du Plessis and Chris Rensleigh | 186 |
| The e-Government Tools as Democracy Watchdogs: Public e-Procurement in the Czech Republic | Jana Chvalkovská, Katarína Marková and Jiří Skuhrovec | 193 |
| A Comparative Study of e-Civil Participation in Australia and South Korea: -The Case Study of GetUp! in Australia and the 2008 Candlelight Protest in South Korea- | Hye-Jung Kang and Anni Dugdale | 204 |
| Work In Progress | | |
| Underground voices: Community articulation of needs through mobile technology in public participation | Laban Bagui and Andy Bytheway | 214 |
| Exploring the Efficacy of Delivery in the Namibian Health Care System (NHCS) | Meke Shivute and Katongo Lukwesa | 219 |
| Non Academic paper | | |
| e-Governance: Its Potential as a Catalyst for Political Unrest | Leah Maina | 226 |
