| Paper Title | Author(s) | Guide Page | Page No. |
| Preface | | Iv | iii |
| Biographies of Conference Chair, Keynote Speaker and Mini-track Chairs | | V | iv |
| Conference Committee | | Vii | v |
| Biographies of contributing authors | | Viii | vi |
| E-Government Authentication Frameworks: a gap Analysis | Haya Almagwashi and Alex Gray Cardiff University, UK | 1 | 1 |
| E-Governance as Digital Ecosystem: a new way to Think About Citizen Engagement and the Internet? | Mark Balnaves and Mathew Allen Curtin University of Technology, Perth, Western Australia | 2 | 9 |
| Risk Characterization, Assessment, Management and Mitigation in United States Federal e-Government Initiatives | Paul Battaglia Florida Institute of Technology, Alexandria, Virginia, USA | 3 | 15 |
| The Role and Potentialities of Public e-Procurement: the Italian Experience in the European Context | Francesco Bof1 and Pietro Previtali2 1SDA Bocconi School of Management, Milan, Italy 2University of Pavia, Italy | 4 | 24 |
| Improving Government Internet Sites through Comprehensive Evaluations in Developing Countries: Case Mexico | Luis Antonio Delgado, Miguel Ángel Chávez and Andrés Gómez Presidency's Internet System, Mexico City, Mexico | 5 | 33 |
| A Citizen-Centric Framework for e-Government Services use | Brian Detlor1, Maureen Hupfer1, Umar Ruhi2 and Li Zhao1 1McMaster University, Hamilton, Canada 2University of Ottawa, Canada | 6 | 41 |
| State-Specific Governmental Factors Associated With Interagency Collaboration | Jane Fedorowicz Bentley University, Waltham, USA | 7 | 49 |
| E-Government Portals and Online Services: Status quo India | Mangala Hirwade1, D. Rajyalakshmi1 and Anil Hirwade2 1RTM Nagpur University, Nagpur, India 2Patent Information System, Nagpur, India | 8 | 58 |
| Towards New Approaches for Structured Information Management in Public Administrations: Experiences From two Applied Research Projects in Luxembourg | Patrik Hitzelberger, Paulo Da Silva Carvalho, Heiko Polgart and Fernand Feltz Centre de Recherche Public – Gabriel Lippmann, Belvaux, Luxembourg | 9 | 71 |
| An eGovernment Survey Among Austrian Municipalities | Johann Höchtl, Peter Parycek, and Walter Seböck Danube University, Krems, Austria | 10 | 81 |
| State of e-Government Development in the Developing World: Case of Tanzania – Security vie | Geoffrey Karokola and Louise Yngström Stockholm University/Royal Institute of Technology, Sweden | 11 | 92 |
| Use of Development Indicators in Evaluation of e-Governance Initiatives | Anjali Kaushik1 and Lekha Kumar2 1Management Development Institute, Gurgaon, India 2Ministry of Personnel, PG & Pensions, Government of India, India | 12 | 101 |
| Application of Macro-Micro Simulation to e-Government: the Quantification of Public Values | Yumiko Kinoshita The University of Tokyo, Japan and Japan Society for the Promotion of Science, Tokyo, Japan | 13 | 111 |
| A Comparison of Different Methodologies for the Construction of Aggregate Indices: the Example of Digital Divide Indices | Kamila Kolpashnikova University of Tokyo, Tokyo, Japan | 14 | 121 |
| Barriers to Electronic Government use as Perceived by Citizens at the Municipal Level in Mexico | Carlos Lopez-Sisniega
University of Phoenix, USA | 15 | 130 |
| The Rhetoric and the Reality of the Internet as a Potential Public Sphere | Taewoo Nam University at Albany, SUNY, USA | 16 | 139 |
| Clarity of Roles and Responsibilities in Government Cross-Boundary Information Sharing Initiatives: Identifying the Determinants | Theresa Pardo1, Brian Burke1, Ramon Gil-Garcia2, and Ahmet Guler1 1University at Albany, USA 2Centro de Investigación y Docencia Económicas (CIDE), México | 17 | 148 |
| E-Government as a Tool to Promote Transparency and Openness: the Case of Bangladesh | Nahid Rashid Monash University, Australia | 18 | 156 |
| Integrated Architecture Framework for e-Government: an Assessment of the e-Government Initiatives in Zimbabwe | Ephias Ruhode and Vesper Owei Cape Peninsula University of Technology, Cape Town, South Africa | 19 | 165 |
| The Theory of Planned Behavior and Technology Innovation Adoption | Robert Wright Suffolk University, Boston, USA | 20 | 174 |
| Research in Progress Papers | | 21 | 185 |
| Brazilian Public Software and its Impact on Brazilian Society | Angela Alves, Giancarlo Stefanuto, Paula Castro and Sueli Varani Eleutério Centro de Tecnologia da Informação Renato Archer – CTI, Campinas, Brasil | 23 | 187 |
| Characterizing and Improving Collaboration and Information-Sharing Across Emergency Preparedness and Response Communities | Deborah Bodeau1, Jane Fedorowicz2, Lynne Markus2 and JoAnn Brooks1 1The MITRE Corporation, Bedford USA 2Bentley University, Waltham, USA | 24 | 192 |
| Online Accessibility Challenges in US Healthcare Reform | Jonathan Frank Suffolk University, Boston, USA | 25 | 201 |
| A new Approach of e-Gov Processes Development: the use of Complex Thinking Theory | Giancarlo Stefanuto, Angela Alves, Rachel Cavalcanti, Paula Castro and Sueli Varani Eleutério Centro de Tecnologia da Informação Renato Archer – CTI, Campinas, Brasil | 26 | 209 |