Mini Tracks – Calls for papers & Workshops

Public Sector ICT and Innovation

Roadblocks in the Implementation of e-government Projects in Developing Countries

An Evaluation of E-Government Services: Citizens' Perspectives

Intergovernmental Collaboration (or Interagency Collaboration)

Designing for E-government: a cross-roads between political negotiation and social tension

If you would be interested in preparing  and chairing a mini track, please contact the Conference Director, Sue Nugus outlining your suggested topic. For further details read the Author Guidelines

Mini Track: Public Sector ICT and Innovation

Co-Chairs: Ah Lian Kor, Leeds Metropolitan University, UK

 Graham Orange, Leeds Metropolitan University, UK
 Dr. Tony Elliman, Brunel University, UK

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Ah-Lian Kor


Graham Orange


Tony Elliman

The technological based view of innovation emphasises technology transfer and incorporation or adoption of new technology into products, services, and processes. Governments across the globe have sought to leverage such innovation to transform their public service delivery in order to enhance citizens’ experiences and engagement.  This mini-track focuses on Innovation in the use of information and communication technologies within the public sector. It seeks reports of experiences in the development, implementation, and evaluation phases of the innovation cycle.

This mini track is interested in articles that focus on but not limited to the following topics:

• E-Innovation strategy, policies, programmes, practice in local and national governments
• Successful (and failed) models for the planning and implementation of innovation in local and national governments
• Best Practice in managing innovation in the public sector
• Evaluating and benchmarking innovation in the public sector (in terms of efficiency and effectiveness)
• Diffusion and adoption of innovation in the public sector

§         Innovation and transformation of Government

For mini track submission details, see the call for papers page.

Mini Track: Roadblocks in the Implementation of e-government Projects in Developing Countries

Chair: Sanjeev Kumar Sharma, The Indian Journal of Political Science, India

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Sanjeev Kumar Sharma

The cherished ideal of implementation of e-government projects in developing countries essentially involves unnoticed dimensions not only of MORAL governance but also entails rigorous transformation of the personnel, power sector reforms, continuous monitoring, regular training, sufficient flow of resources, and above all a holistic approach to the need of administrative reforms. The developing nations are also faced with challenge of adaptability by the leadership. This requires changes in the legal frameworks and the increased accessibility and exposure to modern technological advances at different levels. In this backdrop there is a pertinent need for serious discourse on various aspects of roadblocks in the way of the implementation of e-government projects in developing nations.

This mini track is interested in articles that focus on but not limited to the following topics:

• Impediments in implementation of e-government
• Need for changes in legal frameworks for e-government
• Challenges of leadership attitude and adaptability
• Aspects of administrative reforms for e-government
• Monitoring, training and human dimensions of e-government
• Issues of technology exposure and accessibility of the masses

For mini track submission details, see the call for papers page.

Mini Track: An Evaluation of E-Government Services: Citizens' Perspectives

Co-Chairs: Mohini Singh, RMIT, Melbourne, Australia

 Brian Corbitt, RMIT, Melbourne, Australia

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Mohini Singh


Brian Corbitt

Electronic Government (E-govt) has been implemented by governments around the world, in both developed and developing countries. Implementation of e-government services has now moved up further on the ladder of the World Bank Model of publishing, interactivity, completing transactions and delivery of services. Government processes in many countries are well transformed, integrated with other processes and include transaction capability. E-government developments have also transformed e-health, e-procurement, police services and other applications. Most of these e-government initiatives, however, are based on public sector improvements aimed at bringing about optimal delivery of public services to citizens, more transparent and effective interactions with businesses, and enhanced effectiveness and efficiency of government transactions with citizens and businesses.  However, the real value of e-government services to citizens’, how they perceive it, and how much they use it, are still unknown and unevaluated. Academic research on the evaluation of e-government services to citizens remains sparse. This track encourages research papers evaluating e-government services from the citizens’ perspectives. It aims to understand the positive value of e-government services to citizens and successful models.

Topics may include:

• Benefits of e-government services to citizens;
• Citizen- centric e-government services;
• E-citizenship and e-democracy;
• An evaluation of e-health services;
• Successful models of e-government services to citizens;
• E-government transformation: citizens’ perspectives;
• Other citizen related e-government issues.

For mini track submission details, see the call for papers page.

Mini Track: Intergovernmental Collaboration (or Interagency Collaboration)

Chair: Christine Williams, Bentley University, Waltham, Massachusetts, USA

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Christine Williams

This track will examine how e-government changes the relationships among agencies, crossing boundaries to collaborate by sharing resources and information.  The boundaries could be levels of government (federal, state, local), jurisdictional (legislative, executive, judicial) or functional (public safety, transportation, health, human services, etc.), or even sectors (public, private).  What are the costs, savings, incentives and barriers to interagency collaboration?  Where do these initiatives emerge:  are they clustered by geography, personal relationships, common needs or shared attributes?  How are such collaborative networks governed and administered?  Is this situationally dependent or is there a model for best practice?

This mini track is interested in articles that focus on but not limited to the following topics:

• Success and limiting factors for interagency collaboration
• Governance models for collaborative, cross agency networks
• Comparative studies of “joined up government” initiatives
• Evolution of intergovernmental collaboration: where have we been, current status, future prospects

For mini track submission details, see the call for papers page.

Mini Track: Designing for E-government: a cross-roads between political negotiation and social tension

Chair: Dr Gabriella Spinelli, Brunel Business School, Brunel University, UK

.PDF of Designing for E-Government

Gabriella Spinelli

The evaluation of Information Systems has often taken into account approaches that claim to be quantitative (e.g. ROI) and objective; however the stories of success in e-government are more the result of citizens’ persistency  and adaptability to cope with the design shortcomings than a mature effort to understand the  requirements of  users and end-users of e-government applications. This mini-track will voice the concerns rising from design processes where status and social groups tension are not taken into account and investigate the best practices that can be shared among practitioners and researchers that invest in more subjective requirements analysis.

This mini track is interested in articles that focus on but not limited to the following topics:

• User-requirements methodologies for e-government systems
• e-Government evaluation
• Transformational government
• Socio-technical approaches to systems design
• Analysis of failure in e-government systems

For mini track submission details, see the call for papers page.

Publication Opportunity

Papers accepted for the conference will be published in the conference proceedings, subject to author registration. The proceedings for this conference are listed in the Thomson Reuters ISI Index to Scientific and Technical Proceedings (ISTP/ISI Proceedings), the Thomson Reuters ISI Index to Social Sciences & Humanities Proceedings (ISSHP) and the Thomson Reuters ISI Index to Social Sciences & Humanities Proceedings (ISSHP/ISI Proceedings)

Selected papers from the Conference will be considered for publication in a special issue of the Electronic Journal of e-Government The latest issue is now available online.

Purchase previous conference proceedings  Proceedings for previous ICEG conferences can be purchased from our bookshop by clicking on the link.

Applications to join the conference committee are invited from academics and practitioners researching or working in related fields. Membership of the review committee is restricted to faculty members and senior practitioners.

Publishers, exhibitors and sponsors are also invited to contribute to the conference.

To join the mailing list for this conference, please email Mandy Butler.