Conference Programme

The programme for the conference is given below. You can download a .pdf version of this timetable from the Participant Downloads section at the top of the At a Glance page.

	Section 1 Thursday Streams A-E	Section 3 Friday Streams A-E	Posters and Work in process
	Section 2 Thursday Streams F-I	Section 4 Friday Streams F-I

Wednesday 31 August 2011
18:30	In the Bar at the Hotel Weisser Hase Pre-Conference registration and welcome drink (until 1930)
Thursday 1 September 2011
9:00	In the Foyer of the Audmax-building Registration and coffee:
9:30	Room: HS 9 AM Opening Remarks
9:40	Welcome from the conference Chair: Prof. Dr. Franz Lehner, University of Passau, Germany
9:50	Keynote address: Prof. Dr. Ronald Maier, Leopold-Franzens-University of Innsbruck, Austria Re-focusing knowledge management: concepts of knowledge maturing
10:30	Conference splits into streams
	Room: SR 101 AM Stream A: SMEs Chair - Juan Gabriel Cegarra Navarro	Room: SR 010 IM Stream B: Social networks Chair - Péter Féher	Room: SR 007 IM Stream C: Organisational Learning Chair - Abdallah Al-Shawabkeh	Room: SR 004 IM Stream D: Knowledge Creation Chair - Jamal El-Den	Room: SR 030 IM Stream E: Technical Issues Chair - Tom Jackson
10:45	Understanding the Fit between KAs and the Firm in Five Software SMEs Heavin Ciara and Frederic Adam, University College Cork, Ireland	Capturing Lessons that Should be Learned: An After Event Review for Whole-of-Government Security Planning and Operations McIntyre Susan and Kate Kaminska, Centre for Security Science, Canada (non-academic)	Perceptions of Knowledge Management Prerequisites and Challenges of Organisational Learning Elenurm Tiit, Estonian Business School, Tallinn, Estonia	The Application of the SECI Model in Cross-Cultural Contexts Easa Nasser and Robin Fincham, University of Stirling, UK	Immersive Knowledge Communication in 3D Virtual Environments Bredl Klaus, Amrei Groß, Julia Hünniger and Jane Fleischer, University of Augsburg, Germany
11:15	The Business Group in a Systemic Perspective Rinaldi Anna, University of Bari, Italy	Understanding Inter-Firm Networks and Types of Innovation in SMEs: A Social Network Perspective Poorkavoos Meysam, Yanqing Duan, University of Bedfordshire and John Edwards, Aston University, UK	Knowledge Dynamics and Organisational Learning Cycles Ammann Eckhard, Reutlingen University, Germany	Knowledge Creation In Multinational Corporations: The Role of Organizational Structure Izunwanne Pamela, University of Agder, Norway	An IT-Based KMS for Large-Scale Sensemaking: An Application of a KMSD Methodology Moneeb Ali Syed, Mark Woodman and Abou Bakr A. Moteleb Zade, Middlesex University, UK
11:45	Knowledge Sources, Innovation and Organizational Learning in Small Firms Cavaliere Vincenzo and Daria Sarti, University of Florence, Italy	Network Management as a Way to Manage Intellectual Capital Eckenhofer Eva, Tomas Bata University, Zlin, Czech Republic	Managing Uncertainty in Projects – A Means to Knowledge Transfer, Learning and Organisation Development Ekambaram Anandasivakumar and Agnar Johansen, SINTEF - Technology and Society, Trtondheim, Norway	Contextual Adaptive Visualization Environments:a Knowledge Creation, Transfer and Sharing Platform Bai Xiaoyan, David White and David Sundaram, University of Auckland, New Zealand	Multi Perspective Framework to Improve the Knowledge Flow Yoo Choon-bae (Paul), Igor Hawryszkiewycz and Kyeong-Soon Kang, University of Technology, Sydney, Australia
12:15	*Lunch in the canteen*	*Lunch in the canteen*	*Lunch in the canteen*	*Lunch in the canteen*	*Lunch in the canteen*
Thurs 1 Sept	Room: SR 101 AM Stream A: SMEs Chair - Yanquing Duan	Room: SR 010 IM Stream B: Intellectual Capital Chair - Reet Cronk	Room: SR 007 IM Stream C: Organisational Learning Chair - Tiit Elenurm	Room: SR 004 IM Stream D: Models Chair - Radwan Kharabsheh	Room: SR 030 IM Stream E: Mini Track on Process-oriented Knowledge Management Chair - Peter Heisig
13:30	Implementing a work-life balance culture in SMEs through relational learning Cegarra-Navarro Juan Gabriel and Mª Eugenia Sánchez-Vidal, Universidad Politécnica de Cartagena, Spain and David Cegarra-Leiva, Universidad de Murcia, Spain	Relevance of Intellectual Capital for the Public Sector Suciu Marta-Christina, Luciana Piciorus, Cosmin Imbrisca, Simona Busoi, Ramona Spiridon and Magdalena Bunghez, Academy of Economic Studies Bucharest, Romania	Practices to Promote Organizational Knowledge: a Case Study in a Mining Company Lage Esther and Bráulio Alturas, Lisbon University Institute,Portugal, Antônio Luiz Marques and Alexandre Carrieri, Federal University of Minas Gerais, Belo Horizonte, Brazil	Cyclic Process Model Transformation Gronau Norbert, Edzard Weber, Christof Thim, Priscilla Heinze and Gergana Vladova, University of Potsdam, Germany	A Soft Systems Approach to Solving Knowledge Management Problems in Organisational Change Environments Young John, RMIT University, Melbourne, Australia
14:00	Managing Intellectual Capital in SMEs in the Framework of the Knowledge Based Society Suciu Marta-Christina, Alexandru Ghitiu Bratescu and Cristina Bolocan Protopopescu, Academy of Economic Studies Bucharest, Romania	Intangible Assets: From Evaluation to Valuation Sequeira Camilo Augusto and Eloi Fernández y Fernández, Catholic University Rio de Janeiro, Brazil	A Structural Model for Organizational Learning in Universities Based on Managers' Emotional Intelligence Nazem Fattah, Islamic Azad University, Dept of education, Roudehen Branch, Iran	Existing Dimensions of Absorptive Capacity And The Way Forward: The Mediating Functionality of Mental Models Manifested by Entrepreneurs Siachou Evangelina, Sofia Daskou, Hellenic American University, Greece and Peter Yannopolous, Brock University, Canada	The Influence of the Organizational Learning Phases in the Total Process: a Special Analysis of Organizational Structure Matinez-Leon Inocencia and Isabel Olmedo-Cifuentes, Technical University of Cartagena, Spain
14:30	Adoption of Knowledge Management Systems in SMEs: Realities and Challenges from Ethiopia Gondo Tendayi and Edmore Kori, University of Venda, South Africa	Intellectual Capital Evaluation: Relationship Between Knowledge Management Implementation and Company’s Performance Shakina Elena and Anna Bykova, State University - Higher School of Economics, Russia	Serious games in the context of organizational knowledge management practices Antonova Albena, Sofia University, Bulgaria and Anandasivakumar Ekambaram, SINTEF, Norway	A Pattern-Based Ontology Engineering Platform Janke Thomas, SAP Research, Germany	A KM Strategy for Improving the BPR Process El-Den Jamal, Charles Darwin University, Australia and Xiu Zhou, Wuhan University of Technology, China
15:00	Germany – Towards a Knowledge-Based Economy Mertins Kai and Sven Wuscher and Markus Will, Fraunhofer IPK, Germany	Validation a scale for measuring the Intellectual Capital in Universities Nazem Fattah, Islamic Azad University, Dept of Education,Roudehen Branch, Iran	Universities as Knowledge Creation and Sharing Institutions-Research Prospectives from Romania Suciu Marta-Christina, Corina Grigore, Simona-Margareta Busoi, Ramona Spiridon, Valentin-Matei Şerbu, Academy of Economic Studies Bucharest, Romania and Klaus Bruno Schebesch Vasile Goldis University, Arad, Romania	Modelling Knowledge Sharing into a Medical Facility Using Human and Virtual Agents (Knowbots) Maracine Virginia, Bucharest University of Economics, Romania, Luca Iandoli, University Federico II, Naples, Italy, Emil Scarlat, Bucharest University of Economics, Romania and Adriana Sarah Nica, National Institute of Rehabilitation and Physical Medicine, Bucharest, Romania	The Chain Value Process and Knowledge Transfer in a Bioengineering Case González Piñero Manel, Elena López Cano, Ángel Mañanas Villanueva, Juan Ramos Castro and Pere Caminal Magrans, Universitat Politècnica de Catalunya, Spain
15:30	*Refreshments*	*Refreshments*	*Refreshments*	*Refreshments*	*Refreshments*
16:00	Room: HS 9 AM Keynote Address: Latha Alaguvelu, Infosys Limited, Bangalore, India Emerging approaches to organizational learning
17:00	*Close of the Conference day*	*Close of the Conference day*	*Close of the Conference day*	*Close of the Conference day*	*Close of the Conference day*
19:00	*Conference Dinner in the Passau Town Hall*

Wednesday 31 August 2011
18:30	In the Bar at the Hotel Weisser Hase Pre-Conference registration and welcome drink (until 1930)
Thursday 1 September 2011
9:00	In the Foyer of the Audmax-building Registration and coffee:
9:30	Room: HS 9 AM Opening Remarks
9:40	Welcome from the conference Chair: Prof. Dr. Franz Lehner, University of Passau, Germany
9:50	Keynote address: Prof. Dr. Ronald Maier, Leopold-Franzens-University of Innsbruck, Austria Re-focusing knowledge management: concepts of knowledge maturing
10:30	Conference splits into streams
	Room: SR 040 IM Stream F: Mini Track on Managing Knowledge in a Multigenerational Workforce Chair - Selvi Kannan	Room: HS 11 IM Stream G: Enterprise 2.0 Chair - Virginia Maracine	Room: HS 12 IM Stream H: Knowledge Intensive Organisations and Systems Chair - Christian Neubert	Room: HS 13 IM Stream I: KM Assessment and implementation Chair – Eva-Maria Kern
10:45	Expert Knowledge Helps or Hinders Idea Generation and Creativity for Innovation? Kannan Selvi, Victoria University, Melbourne, Australia	Chaordic Knowledge Management – Shifting Paradigms for Corporate Knowledge Networks Habermann Frank, Berlin School of Economics and Law, Jörg Fehlinger and Karen Schmidt, Becota - The Berlin Consulting & Talent Association, Germany	Information Intensive Systems: Enabler or Inhibitor of Sustained Knowledge Capability Rohde Max Erik and David Sundaram, The University of Auckland, New Zealand	Facilitating Trust Among Entrepreneurs' To Access Tacit Knowledge:The SLNIW Story Mullally Martina, Valerie Brett and Bill O'Gorman, Waterford Institute of Technology, Ireland, James Carr and Nerys Fuller-Love , University of Aberystwyth, Wales
11:15	Knowledge Management in the Quebec Mining Industry: A Framework of Practice to Ensure Evidence-Based Knowledge Translation Gagne Charles, Louis Lazure, Elise Ledoux, Sylvie Ouellet, Institut de Recherche Robert-Sauve en Sante et en Securite du Travail (IRSST), Pierre-Sebastien Fornier, University of Laval, Montreal, Canada	Enterprise 2.0: Knowledge Management for Decision Support Farid Mohamed, Information and Decision Support Center, Cairo, Egypt (non-academic)	Managing Knowledge-Intensive Centers for Research, Experimental Development and Application of Scientific Discoveries - the Biggest Challenge of Knowledge Management of the 21st Century Graca Nebojsa and Ana Lucija Gojakovic, Independent Scientific Researchers, Serbia	Knowledge Management implementation in the UK - does size matter? Moffett Sandra, University of Ulster at Magee and Rodney McAdam and Paul Humphreys, University of Ulster at Jordanstown, Northern Ireland
11:45	Strategies for Increasing Knowledge Retention in Universities Through Intergenerational Knowledge Transfer Bratianu Constantin, Adriana Agapie and Ivona Orzea, Academy of Economic Studies, Bucharest, Romania	Social Capital, Knowledge Sharing and Intellectual Capital in the Web 2 Enabled World Cronk Reet, Harding University, USA	KM Issues in KIBS Companies Bolisani Ettore, Marco Paiola and Enrico Scarso, University of Padua, Italy	The Relationship Between European Social Fund and Knowledge Management in Romanian Organizations Burlea Schiopoiu Adriana, University of Craiova, Romania
12:15	*Lunch in the canteen*	*Lunch in the canteen*	*Lunch in the canteen*	*Lunch in the canteen*
Thurs 1 Sept	Room: SR 040 IM Stream F: Mini Track on KM Initiatives Chair: Paulette DeGard	Room: HS 11 IM Stream G: Enterprise 2.0 Chair: Mustafa Sagsan	Room: HS 12 IM Stream H: Knowledge Value and Personal Knowledge Chair - Frank Habermann	Room: HS 13 IM Stream I: PhD Colloquium Chair/Discussant: Markus Bick
13:30	Can Knowledge Management Survive Without Information Technologies? Dannemann Stefanie, self-employed, Switzerland (Non-academic, KM Initiatives)	Meta-Analysis of Publications on Web 2.0: Impact, Productivity, Prevalent Topics and Research Agendas Bogolyubov Pavel, Lancaster University Management School, UK	Measurement of Customer Knowledge Value Tislerova Kamila, University of Jan Evangelista Purkyne, Czech Republic	1330-1340 KM as a Solution for the Shortage of Competent Employees in SMEs at the Developing Country (Case study: Vietnam) Nguyen Thi Hai Hang, Tomas Bata University, Czech Republic, Roderick Macdonald, School of Management, University of Quebec and Montreal, Canada and Molnar Zdenek, Tomas Bata University, Czech republic 1345-1355 Organizational Learning through University Industry Research Cooperation Woll Simon, Catholic University Eichstaett-Ingolstadt, Germany 1400-1410 Multiprofessional Communities of Practice in a Large-scale Healthcare Collaboration: Formation, Identity Building and Knowledge Sharing Kislov Roman, Manchester Business School, UK 1415-1425 The Mutual Transmission of Knowledge and Competencies between Generations: an Enabler of Dynamic Capabilities Shimada Sakura, Paris Dauphine University, France 1430-1500 Discussion and Feedback
14:00	Middle Managers' Maturity of Knowledge Sharing: Investigation of Middle Managers Working at Medium- and Large-sized Enterprises Gaál Zoltán, Lajos Szabó and Nóra Obermayer-Kovács and Anikó Csepregi, University of Pannonia, Hungary	Applying Web Analytics Tools in the Context of Enterprise Social Software Schneider Alexander and Alexander Steinhoff, Technische Universität München, Germany	Integration of Knowledge into the Value Stream Mapping Method – Benefits, Challenges, Solution Statement Kern Eva-Maria, Wendelin Schmid and Carolin Fiechter, Universität der Bundeswehr München and Julia Boppert, trilogIQa - Prozesse, Wissen, Schulung, Germany
14:30	Knowledge Mapping Based on EFQM Excellence Model: A Practical Tools to Make Visible Organizational Knowledge Moradi Mahmou, Mohammad Rahim Ramazanian and Seyed Maisam Momeni, University of Guilan, Iran	Enabling Knowledge Workers to Collaboratively Add Structure to Enterprise Wikis Matthes Florian and Christian Neubert, Technical University of Munich, Germany	A Different View to Knowledge and Personal Knowledge Management Systems Osis Kaspars, Vidzeme University of Applied Sciences, Valmiera and Janis Grundspenkis, Riga Technical University, Latvia
15:00	A Framework for the Assessment of Knowledge Management in Learning Organizations Beig Leila and Maryam S. Mirian, Tahereh MirSaeed Ghazi and Mahmood Kharrat, Education and Research Institute for ICT, Iran		Understanding Personal Knowledge Development in Online Learning Environments: An Instrument for Measuring Externalisation, Combination and Internalisation Haag Markus and Yanqing Duan, University of Bedfordshire, UK
15:30	*Refreshments*	*Refreshments*	*Refreshments*	*Refreshments*
16:00	Room: HS 9 AM Keynote Address: Latha Alaguvelu, Infosys Limited, Bangalore, India Emerging approaches to organizational learning
17:00	*Close of the Conference day*	*Close of the Conference day*	*Close of the Conference day*	*Close of the Conference day*
19:00	*Conference Dinner in the Passau Town Hall*

Friday 2nd September 2011
8:30	Refreshments available
9:00	Room: HS 9 AM Opening messages
9:05	Keynote address: Prof. Dr. Klaus Tochtermann, ZBW – Leibniz Information Centre for Economics, Germany 10 years of Knowledge Management – will another 10 years follow?
9:50	Presentation to announce ECKM 2012 in Cartagena, Spain
10:00	Refreshments Poster contributors will stand by their posters	Refreshments Poster contributors will stand by their posters	Refreshments Poster contributors will stand by their posters	Refreshments Poster contributors will stand by their posters	Refreshments Poster contributors will stand by their posters
	Room: SR 101 AM Stream A: Web 2.0 and the Semantic Web Chair - Frederick Questier	Room: SR 010 AM Stream B: KM and IC in Universities Chair - Marta-Christina Suciu	Room: SR 007 AM Stream C: Strategies Chair - Eckhard Amman	Room: SR 004 AM Stream D: Knowledge Sharing Chair – John Edwards	Room: SR 030 AM Stream E: Communities of Practice Chairs – Gaby Neumann
10:30	Research Notes on the Practical Deployment of Semantic Knowledgebases Osman Taha, Nottingham Trent University, Dhavalkumar Thakker and Matt Nathan, PA Images, UK	The University Institution's Improvement of Quality from a Knowledge Management Point of View Moravcik Oliver, Dagmar Caganova and Jana Stefankova, Slovak University of Technology, Slovakia	Buzz Network Strategies and Their Impact on Knowledge Management Process. Massaro Maurizio, Udine University, Italy and Roland Bardy, Florida Gulf Coast University, USA	Knowledge Transfer, Knowledge Sharing and Knowledge Barriers – Three Blurry Terms in KM Paulin Dan and Kaj Suneson, Chalmers University of Technology, Sweden	Communities of Practice: Comparing Experiences of Private Companies and Public Organisations Bolisani Ettore, Francesca Gambarotto and Enrico Scarso, University of Padua, Italy
11:00	Using Web 2.0 Technologies to Support Technology Surveillance in a University Context Infante Abreu Marta Beatriz, Polytechnic University of Habana (Cujae), Cuba, Florian Matthes and Alexander Steinhoff, Technische Universität München, Germany	Infrastructure of Innovative Universities Based on ICT and KM for Building a Smart Economy Tikhomirova Natalia, Vladimir Tikhomirov, Yury Telnov and Valentina Maksimova, Moscow State University of Economics, Statistics and Informatics, Russia	National Knowledge Management Strategy for the TRNC: Recommendations for Small Island Economies Cavusoglu Behiye and Sagsan Mustafa, Near East University, Turkish Republic of Northern Cyprus	Facilitating Knowledge Sharing in Virtual Networks Ko Andrea, Péter Fehér and Krisztián Varga, Corvinus University of Budapest, Hungary	The Symbolic Innovation of the Bio-informatics Discipline: A Communities of Practice Approach to Innovative IT Development Kofinas Alexander and Abdallah Al-Shawabkeh, University of Greenwich, UK
11:30	Social Media Mindset and Knowledge Management Säntti Risto, University of Vaasa, Finland	Organizational Strategy, Culture and Research Productivity: a Comparison of Two Academic Institutions Cadez Simon and Vlado Dimovski, Faculty of Economics, Slovenia	Developing a Knowledge Strategy using Tacit Knowledge Measurement; Implications for the Balanced Scorecard Innovation and Learning Perspective Harlow Harold, Wingate University, USA	Sharing and Transferring Knowledge – How to Increase Efficiency of Soft Techniques for KS Antonova Albena, Sofia University, Bulgaria and Aniko Csepregi, University of Pannonia, Hungary	Communities of Practice and the Development of Comprehensive Knowledge Management Models Sihvo Paivi, Katja Vayrynen, North Karelia University of Applied Science, Joensuu and Arttu Purakka, University of Eastern Finland, Finland (presentation only)
12:00		Intellectual Capital in Universities: Faculty and Student Perceptions Handzic Meliha and Kurhat Ozlen, International Burch University, Bosnia and Herzegovina	An Exploratory Study of Knowledge Strategy in a Knowledge-Intensive Firm Using a Strategy as Practice Approach de Viron Françoise Thomas Lederer, Tanguy De Jaegere and Alain Vas, Université catholique de Louvain, Belgium	Knowledge Sharing and Innovation: The Case of Spanish and Colombian High-Tech Firms Saenz Josune and Aramburu Nekane, University of Deusto, Spain and Carlos Blanco, National Ministry of Education, Colombia	The Major Challenges of Electronic Communities of Practice in an Iranian Leading Virtual University: A Qualitative Approach Shami Zanjani Mehdi, University of Tehran, Hamid Rahimian and Farnoosh Alami, University of Allameh Tabatabay'i, Iran
12:30	*Lunch in the canteen*	*Lunch in the canteen*	*Lunch in the canteen*	*Lunch in the canteen*	*Lunch in the canteen*
Fri 2 Sept	Room: SR 101 AM Stream A: Tacit Knowledge Chair – Meliha Handzic	Room: SR 010 AM Stream B: Frameworks and Organisational Performance Chair - Sofia Daskou	Room: SR 007 AM Stream C: Regional Development Chair - Charles Gagne	Room: SR 004 AM Stream D: Knowledge Sharing/Transfer Chair – Taha Osman	Room: SR 030 AM Stream E: KM Implementation Chair – Dan Paulin
13:30	Knowledge Sharing Practices, Managerial Tacit Knowledge and Individual Performance: Their interrelationships and the Moderating Role of Employee Personality Abdul Manaf Halimah, Steve Armstrong, University of Hull, United Kingdom and Alan Lawton, School of Business and Economics, Monash University Gippsland, Australia	Towards a detailed view on the Influence of Organizational Culture on Knowledge Sharing de Jong Vincent and Remko Helms, Utrecht University, The Netherlands	Institutional Matrix of Knowledge Generation Popov Evgeny, Maxim Vlasov and Anna Veretenikova, Institute of Economics, Russia	Knowledge Production and Transfer: Advantages and Costs Barsan Simona-Clara, Research Institute for Analytical Instrumentation, Cluj-Napoca, Mihaela-Georgia Sima, Bucharest Academy of Economic Studies and Dan Savescu, Transilvania University of Brasov,Romania	The Knowledge Clinic: Concepts, Methods and Tools to Support Productive Knowledge Managements in Companies Neumann Gaby, Technical University of Applied Sciences Wildau, Germany and Eduardo Tomé, Universidade Lusiada de Famalicao, Portugal
14:00	Individual Level Influencers on Tacit Knowledge Sharing Processes Gubbins Claire, Grainne Kelly, Dublin City University, Ireland, Lawrence Dooley, University College Cork, Ireland, Cecile Emery, London School of Economics, UK and Eamonn Murphy, University of Limerick, Ireland	Knowledge Management Practices (KMP) and its Impact on Organizational Performance in Pharmaceuticals Firms Kharabsheh Radwan, Hashemite University, Ihab Magableh, The German-Jordan University and Sukina Al-Sawadha, Hashemite University, Jordan	Developing Institutions of Knowledge Economy Popov Evgeny, Maxim Vlasov and Marina Zubareva, Institute of Economics, Ekaterinburg, Russia	The Not-Invented-Here Syndrome in Academia – How to Measure and Manage it Grosse Kathoefer David and Jens Leker, University of Muenster, Germany	Developing an Innovative Knowledge Management Implementation Al-Shawabkeh Abdallah, Alexander Kofinas and Mike Sharp, University of Greenwich, UK
14:30	A Ranking Method for Identification of Crucial Knowledge Saad Inès, Amiens School of Management, France	A Proposed Framework for Discovering Key Knowledge Areas in Supply Chain and Determining the Relationship with Major Logistic Processes: a Case Study Feyz Mohamad Ali, Univarsity of Tehran, Babak Akhgar, Sheffield Hallam University, UK and Hamidreza Shahbaznezhad, Univarsity of Tehran, Iran	The Importance of Knowledge in Regional Development Savescu Dan, Transilvania University of Brasov, Mihaela-Georgia Sima, Bucharest Academy of Economic Studies and Simona-Clara Barsan, Research Institute for Analytical Instrumentation, Cluj-Napoca, Romania	Why Should I Share My New Ideas? Cultural Barriers to Innovation Spreading Calza Francesco, Rossella Canestrino and Chiara Cannavale, Università degli Studi di Napoli "Parthenope", Italy	Using a FUZZYQFD Approach for Successful Implementation of Knowledge Management Mood Mohammad Mirkazemi, University of Tehran, Iran, Farhad Daneshgar, University of Technology Sydney, Australia, Mona Mirkazemi Mood, University of Windsor, Canada and Nima Sarabi and Hossein Rahmani Youshanlouei, University of Tehran, Iran
15:00	The Roles of the Tacit Knowledge and Knowledge Management Systems for Writing Academic Papers: A Research Case Cárdenas José Manuel and Mauro Spinola, University of Sao Paulo, Brazil		The Role of Critical Success Factors in Acquiring Competitive Advantages in Two Industrial Factories in Tehran Asgharpour Seyed Esmaeil, Islamic Azad University of Shahre-Rey and Gholamreza Taleghani, University of Tehran, Iran	Experiential Knowledge Creation Processes in the Higher Education Teaching-Learning Process Benitez Didiosky, Dalgys Pérez, Central University "Marta Abreu" Of Las Villas, Cuba, Frederik Questier and Chang Zhu, Vrije Universiteit Brussel, Belgium	An Intelligent Model to Assess Organizational Maturity for the Implementation of Knowledge Management Rahmani Youshanloui Kamal Addin, Azad Univeresity of Tabriz, Iran, Farhad Daneshgar, University of Technology Sydney, Australia, Nima Sarabi, Hossein Rahmany Youshanlouei and Mohammad Mirkazemi Mood, University of Tehran, Iran
15:30	Room: HS 9 AM Summary of the issues raised durng the conference Led by Framz Lehner and Klaus Bredl
16:00	*Close of conference*	*Close of conference*	*Close of conference*	*Close of conference*	*Close of conference*

Friday 2nd September 2011
8:30	Refreshments available
9:00	Room: HS 9 AM Opening Messages
9:05	Keynote address: Prof. Dr. Klaus Tochtermann, ZBW – Leibniz Information Centre for Economics, Germany 10 years of Knowledge Management – will another 10 years follow?
9:50	Presentation to announce ECKM 2012 in Cartegena, Spain
10:00	Refreshments Poster contributors will stand by their posters	Refreshments Poster contributors will stand by their posters	Refreshments Poster contributors will stand by their posters	Refreshments Poster contributors will stand by their posters
	Room: SR 040 AM Stream F: Regional Public Sector Issues Chair - Susan McIntyre	Room: HS 11 IM Stream G: KM assessment, evaluation and analysis Chair - Florian Welter	Room: HS 12 IM Stream H: Mini Track on Global KM Chair: Jan Pawlowski	Room: HS 13 IM Stream I: PhD Colloquium Chair/Discussant: Markus Bick
10:30	Examining the Strategic Objectives of Implementing KM in the NHS {Medway NHS and Medway Community Healthcare (MCH)} Enakimio Isaac and Abdallah Al-Shawabkeh, University of Greenwich, UK	Assessing the Knowledge Economy's Performance in Romania Burja Camelia and Vasile Burja, University "1 Decembrie 1918" of Alba Iulia, Romania	The Influence of Repatriation Support and Social Climate Perceptions on Repatriate Knowledge Sharing Chen Huei-Fang and Yi-Wen Lin, Soochow University, Taiwan	1030-1040 Knowledge Boundaries of the Firm in Russian Heavy Engineering Companies Blagov Evgeny, Graduate School of Management of St.Petersburg State University, Russian Federation 1045-1055 Measuring Utility of Geospatial Maps for Information Seeking: Findings of a Structured Literature Review and Preliminary Think-Aloud-Study Amende Nadine,University of Passau, Germany 1100-1110 Knowledge Base Development of Companies in R&D Consortia: an Organisational Process and Social Interaction Perspective on Learning Omidvar Omid, MIoIR/ MSB, UK 1115-145 Feedback and discussion
11:00	Getting Ready for Knowledge Management: A UK Local Government Case Study Parboteeah Paul, Thomas Jackson, Loughborough University and Geoff Smith, Northumbria University, UK	Knowledge Workers: A Typology Framework as a Theoretical Basis for Knowledge Worker Identification Instrument Franek Jiri, VSB-Technical University of Ostrava and Eva Grublova, Moravská Vysoká Skola Olomouc, Czech Republic	The Global Knowledge Management Framework: Understanding Knowledge Management in Globally Distributed Settings Pawlowski Jan, University of Jyväskylä, Finland and Markus Bick, ESCP Europe Wirtschaftshochschule Berlin, Germany
11:30	Knowledge Translation and Transfer Research across Quebec's Occupational Health and Safety Research Network. Lortie Monique, UQAM, Canada and Lise Desmarais, University of Sherbrooke, Canada	Analysis of Knowledge Work Execution at Computer Workplaces Schmidt Benedikt, Todor Stoitsev, SAP Research and Max Mühlhäuser, TU Darmstadt, Germany	Key Knowledge Sharing Points: Exploring a New Concept for Studying Crossroads in Global Innovation Projects Hoel Tore, Oslo University College, Norway and Jan M. Pawlowski, University of Jyväskylä, Finland
12:00	Identifying and Ranking the Critical Success Factors in the Implementation of Knowledge Management Using the DELPHI Method: A Case Study of the Municipality of the 22nd District of Tehran Ansari Manouchehr, Hossein Rahmany Youshanlouei, Mohammad Mirkazemi Mood, Nima Sarabi and Younis Jabarzadeh, University of Tehran, Iran	A Tenth Anniversary Assessment of Davenport and Prusak (2000) Working Knowledge: Practitioner Approaches to Knowledge in Organisations Oliver Gary, The University of Sydney, Australia
12:30	*Lunch in the canteen*	*Lunch in the canteen*	*Lunch in the canteen*	*Lunch in the canteen*
Fri 2 Sept	Room: SR 040 AM Stream F: KM Issues Chair – Roland Bardy	Room: HS 11 IM Stream G: Mini Track on Knowledge Management and the Decision Making Process Chair: Eduardo Rodriguez	Room: HS 12 IM Stream H: Mini Track on Global KM Chair: Jan Pawlowski
13:30	Relational Capital as a Key Factor for a Company’s Success: General Insights Manfredi Simone, Domenico Celenza and Rosa Lombardi, University of Cassino, Italy	Country Strategic Risk and Knowledge Management; A proposed Framework for Improvement Rodriguez Eduardo, IQAnalytics, Canada, John Edwards, Aston Business School, UK and Angel Facundo, IQAnalytics, Colombia	Knowledge Management Across the Globe – An International Survey of KM Awareness, Spending, Practices and Performance Kianto Aino, Lappeenranta University of Technology, Finland, Tatiana Andreeva, St.Petersburg State University, Russia and Xing Shi, Lappeenranta University of Technology, Finland
14:00	The Essence of Knowledge Management Edoun Emmanuel Innocents and Valdenisa Norris, University of the Witswatersrand, South Africa	From Knowledge Acquisition to Knowledge Elicitation: A Roadmap Marshall Peter and Damian Gordon, Dublin Institute of Technology, Ireland	Measures and Metrics in Knowledge Management Despres Charles, SKEMA, Dan Remenyi, Trinity College Dublin, Ireland and Daniele Chauvel, SKEMA, France (Presentation only)
14:30	Institutional Leadership: An Inconvenient Truth Blodgett Christopher, NATO School Oberammergau, Germany (Non-academic)	Using Naturalistic Decision Making to Understand Knowledge Barriers in Launching Telecommunication for Public Safety Suneson Kaj and Ilona Heldal, Chalmers University of Technology, Sweden	Risk Analysis for Knowledge Management Projects Using PMBOK Guidelines and FMEA Techniques: A Case Study Rajabion Lila, Pennsylvania State University, USA and Jafar Zanganeh, Isfahan University, Iran
15:00	Knowledge Identification, Capture and Dissemination: Ecopetrol S.A. A Real Example of Implementation Guerra Oscar and Janeth Rojas, Ecopetrol S.A., Colombia (Non-academic, Main Conference)	The Challenge of Scientific Cooperation in Large Complex Research Clusters – Experiences from the Cluster of Excellence “Integrative Production Technology for High-Wage Countries” Jooss Claudia, Florian Welter, Anja Richert and Sabina Jeschke, Aachen University, Germany
15:30	Room: HS 9 AM Summary of the issues raised durng the conference Led by Framz Lehner and Klaus Bredl
16:00	*Close of conference*	*Close of conference*	*Close of conference*	*Close of conference*

Work-in-Progress papers with Posters			Poster only
Scope of Knowledge Management for Improving Performance in Call Centre Service Delivery Pandey Pushkal, Sandra Moffett and Rodney McAdam, University of Ulster, UK	Proposal for a 2.0 Knowledge Management Model for Medellin, Cluster City (Medellin City of Knowledge) Giraldo Marin Lillyana María, Jenny Martinez Crespo, Jose Alfredo Vasquez Paniagua, Universidad de Medellin, Colombia and Luis Joyanes Aguilar, Universidad Pontificia de Salamanca, España	A Model for Risk Analysis in the Process of Building a Knowledge Cluster in Colombia Vasquez Paniagua Jose Alfredo, Universidad de Medellin, Colombia	Collaborative Decision Support System Proposal Model to Reduce Delay of Airline Operation Process and Implementation for Istanbul Ataturk Airport Hakan Kagnicioglu Celal and Savas Selahattin Ates, Anadolu University, Turkey (Poster only)
Similarity and Accuracy of Shared Mental Models and its Impact on Process Stability in Steel Production: First Results of a Knowledge Audit Methodology Gross Nina, Annette Kluge, University of Duisburg-Essen, Gabriele vom Ende and Thomas Schneeberger, Hüttenwerke Krupp Mannesmann, Germany	What’s Your Strategy for Measuring IT and Non-IT for Knowledge Management in an Organisation? Kahlon Ravinder Singh and Man-Chie Tse, Middlesex University, UK	Knowledge Ontology in Labor Ourtsourcing Environments Arias Londono Oscar, Universidad Eafit, Colombia	The Multiculturality Aspects in Knowledge Management within the Slovak Industrial Enterprises Caganova Dagmar, Jana Sujanova and Milos Cambal, Slovak University of Technology, Slovakia (Poster only)

Publication opportunity

Papers presented at the conference will be published in the conference proceedings, subject to author registration and payment.

Additionally, selected papers from the conference will be considered for publication in a special issue of the Electronic Journal of Knowledge Management. The latest issue of the journal is available to read online..

Purchase previous conference proceedings Proceedings for previous ECKM conferences can be purchased from our bookshop by clicking on the link.

Updated 22 August 2011