| Title | Author(s) | Page No. |
| Volume One |
| Preface | | x |
| Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs | | xi |
| Biographies of contributing authors | | xii |
| Keynote abstracts |
| A Process view of Knowledge Management: it ain’t what you do, it’s the way that you do it | John Edwards
| xxvii |
| Making KM work! : A talk and knowledge café by David Gurteen | David Gurteen
| xxvii |
| Knowledge as a Network Package: Aspects of Transfer and Translation in International Business | Nigel Holden
| xxvii |
| Contributor Papers |
| A Negotiation Protocol for Data Integration Driven by Ontology | Andrea Albuquerque | 1 |
| Knowledge sharing in management processes: impact on innovation project management and innovation performance | Nekane Aramburu and Josune Sáenz
| 10 |
| The Acquisition and Sharing of Domain Knowledge Contained in Software with a Compliant SIK Architecture | Vasile Avram
| 19 |
| Managing Organizational Knowledge Active Forgetting: How top managers understand the concept of managing old and obsolete knowledge? | Mehdi Bagherzadeh Niri, Peyman Akhavan, and Reza Hosnavi Atashgah
| 27 |
| Evaluating a Knowledge Management Systems Development Methodology: Practical Application in a Virtual Recruitment Organization | Walaa Bakry and Aboubakr Moteleb
| 35 |
| The Identification of Key Managerial Competencies as a Tool for Increasing Business Competitiveness | Lucia Baňasová, Dagmar Cagáňová and Miloš Čambál | 46 |
| Investigation into Current Supply Chain Practices at a Private Healthcare Provider in South Africa | Erwin Bauernschmitt and William Conradie
| 54 |
| Exploring Web 2.0 Applications as a Mean of Bolstering up Knowledge Management | Thomas Bebensee, Remko Helms and Marco Spruit | 65 |
| Knowledge, Technology and University Social Responsibility (USR): A Conceptual Framework | Aurelie Aurilla Bechina Arntzen
| 74 |
| Investigation of Knowledge Sharing Practices Among Expatriates in Thailand | Aurilla Aurelie Bechina Arntzen and Pattarin Chumnumpan | 82 |
| The Alignment of Knowledge Management Strategy in Practice: A Case Study | Christian Begon and Nelly Todorova
| 90 |
| A Proposal for System Performance Evaluation for an ERP Knowledge Extraction Model | Alexandre Benedetti, João Pedro Albino and Vagner Cavenaghi
| 98 |
| Idea Management by Role Based Networked Learning | Marco Bettoni, Willi Bernhard, Cindy Eggs and Gabriele Schiller | 107 |
| Customer-Related Capabilities for Sustainable Competitiveness in Service Business – A Micro-Foundations Approach | Kirsimarja Blomqvist, Maarit Hyötylä, Tatiana Andreeva, Jukka Hallikas and Paavo Ritala
| 117 |
| Economic Freedom, Democracy, Human Development and Cultural Paradigm: Qualitative Determinants of Foreign Direct Investments | Dima Bogdan, Dima (Cristea) Ştefana and Pirtea Marilen
| 128 |
| Capitalising Knowledge Exchanges: An Interpretative Model | Ettore Bolisani
| 137 |
| Inter-Generational Learning Dynamics in Universities | Constantin Bratianu, Adriana Agapie, Ivona Orzea and Simona Agoston | 146 |
| Conditionant Organizational Factors in Knowledge Management Processes | Elisabete Brito, Leonor Cardoso and Carlos Ferreira Peralta | 155 |
| Knowledge and Group Decision-Making Using Knowledge Maps in GIS | Helena Brožová and Dana Klimešová
| 166 |
| Corporate Culture Influence on Effective Initialization and Application of Knowledge Management in Enterprises | Miloš Čambál and Dagmar Cagáňová
| 176 |
| Internet-Based Review Models for Scientific Knowledge: A Radical Innovation? | Pier Franco Camussone, Roberta Cuel and Diego Ponte | 182 |
| Enterprise 2.0 and Semantic Technologies: A Technological Framework for Open Innovation Support | Francesco Carbone, Jesús Contreras and Josefa Hernández
| 191 |
| An Integrated Model of Knowledge Management: From Development of a Short-Form of KMQ to Empirical Validation of the Model | Leonor Cardoso and Carlos Ferreira Peralta
| 200 |
| Role of Organizational Commitment in Knowledge Management: Exploring a Relationship | Leonor Cardoso and Andreia Meireles
| 209 |
| Technological Environment Forums: a Strategic Space of Dialogue in ECOPETROL S.A. | Sonia Castro, María Serrano and Oscar Guerra | 218 |
| Managers and Employees do not see eye to eye: Knowledge Gaps in Work Life Balance | David Cegarra-Leiva, Eugenia Sánchez-Vidal, and Juan Gabriel Cegarra-Navarro | 228 |
| How to Create Relational Capital in Hospital-in-the-Home Units | Juan-Gabriel Cegarra-Navarro, Gabriel Cepeda-Carrion, Eva Martínez-Caro, Mª Paz Salmador-Sánchez | 237 |
| Knowledge Sharing and Organisational Enabling Conditions | Khaled Chiri and Jane Klobas | 246 |
| Collaborative Semantic Content Management: An Ongoing Case Study for Imaging Applications | Ioana Ciuciu, Han Kang, Robert Meersman, Jerome Schmid, Nadia Magnenat-Thalmann, Jose Antonio Iglesias Guitian and Enrico Gobbetti | 257 |
| Employee Skill-Set Certifications: What`s in it for Them? An IT-Related Case Study | João Vasco Coelho
| 268 |
| Measuring the Effectiveness of Training Informal Businesses in Soweto, South Africa | William Conradie
| 279 |
| Enhancing Knowledge sharing in “Fuzzy Front End” of NPD: An Aerospace Case Study | Angelo Corallo, Mariangela Lazoi , Roberto Merotto and Giustina Secundo | 288 |
| Scaffolding Knowledge Management in ePortfolios | Sharon Cox and John Perkins | 296 |
| Reflected Action Learning: A Method for Collective Competence Development | Stefan Cronholm and Göran Goldkuhl
| 305 |
| Knowledge Management and Impact on Governance of Romanian Universities | Ion Cucui, Valentina-Ofelia Robescu, Ion Stegaroiu, Marius Petrescu | 315 |
| Knowledge Management in Organizations: A new Proposal | Madalena Curado and Isabel Ramos | 323 |
| Information Cascades as Social Learning: The Case of Box-Office Ticket Sales in the Philippines | Jovi Dacanay, Anastacio Maia Tyche King-Calvo, and Angelo Santos
| 334 |
| Knowledge Transfer – A Study on Construction Projects in a Norwegian Public Sector Organisation | Anandasivakumar Ekambaram, Jan Alexander Langlo and Agnar Johansen | 345 |
| The Status of Knowledge Management (KM) in Medway Primary Care Trust of the National Health Service (NHS) | Isaac Enakimio, Abdallah Al-Shawabeh and Mike Sharp | 354 |
| Freedom of Information and Knowledge Assets | Scott Erickson
| 362 |
| Strategic Knowledge Management in a Low Risk Environment | Scott Erickson and Helen Rothberg | 369 |
| Identifying Knowledge Transfer Problems From Sport Science To Coach Practice | Dulce Esteves, Paulo Pinheiro, Rui Brás, Ricardo Rodrigues, Kelly O’Hara | 375 |
| Understanding Global Leadership: A Proposal Model Combining Global Mindset and Competencies Approaches | Bruno Henrique Rocha Fernandes, Claudia Cristina Bitencourt and Otávio Gonzatti Fernandes | 386 |
| The Influence of Leadership and Culture in the Practices of Knowledge Management, a Case Study in Health Organization | Paula Pinto Ferreira, Paulo Pinheiro and Rui Pinto | 394 |
| Strategic Networks as Facilitators of Knowledge Management | Mário Franco, Heiko Haase and Marisa Barbeira | 405 |
| An Approach to Absorptive Capacity Based on the Portuguese Textile Industry | Rui Manuel Fialho Franganito
| 414 |
| Knowledge Management as a Tool for the Productive Transformation of a Region in a Developing Country | Viviana Gutiérrez Rincón, Gladys Rincón Bergman and Bernardo Pérez Castaño | 426 |
| Integrated Knowledge Management Model: An Empirical Test | Meliha Handzic
| 436 |
| Establishing an Operational Approach to Knowledge Management in Small to Medium Sized Software Enterprises (SMEs) – Building a Typology of Knowledge Scenarios | Ciara Heavin, and Frederic Adam
| 443 |
| Best Practices in KM Initiatives within Malaysian GLCs | Asleena Helmi, Zainal Ariffin Ahmad and Daisy Kee Mui Hung | 455 |
| ‘We do not have time for Online Knowledge Sharing’: Identities and their Barriers to Organizational Learning in Managed Networks of Practice in a Distributed Organization | Inge Hermanrud and Dorthe Eide
| 463 |
| Knowledge Management: An Emerging Imperative of Success | Sehba Hussain
| 471 |
| Exploring Knowledge Management Initiatives in a Multinational Company: Creating a Corporate Memory Through Networking | Eli Hustad
| 476 |
| Knowledge Conversion and Social Networks in Driving Team Performance | Minna Janhonen and Jan-Erik Johanson
| 486 |
| Universal and Specific Elements of Organization’s Innovative Culture in the Context of Knowledge Management: The Case of Financial Services Provider | Brigita Janiunaite
| 495 |
| Design and Application of a new Workshop Concept on the Development of an Innovative Transport Unit - a new way of Knowledge Sharing | Sebastian Jursch, Eckart Hauck, Richard Ramakers, Sabina Jeschke and Klaus Henning
| 504 |
| Sharing Knowledge, top-down or vice versa – could it be in-Between? A Study on Enablers and Barriers for Knowledge Sharing in the City of Helsinki | Annukka Jyrämä, Pia Bäcklund and Heini Väisänen
| 512 |
| VIKOBAMA: Introducing a new Approach to a Knowledge-Based Vision Development Process | Alexander Kaiser and Birgit Fordinal
| 520 |
| Managing Knowledge Wisdom - The Next Step in Knowledge Management for the Ageing Workforce Phenomenon | Selvi Kannan
| 530 |
| Strategies for Developing Communities of Practice in the Organizations | Azhar Mansur Khan, Memoona Rauf Khan, Farrokh Jaleel | 540 |
| Obstacles of Success of Technology Parks: The Case of Jordan | Radwan Kharabsheh and Ihab Magableh
| 546 |
| Knowledge Management Approach for Enhancing of Urban Health Equity | Marjan Khobreh, Fazel Ansari and Sara Nasiri
| 554 |
| Dimensions of Knowledge Exchange in Global Strategic Settings – A Prescriptive Framework | Beate Klingenberg and Helen Rothberg
| 565 |
| The Use of Tacit and Explicit Knowledge in Public Health | Anita Kothari, Debbie Rudman, Maureen Dobbins, Michael Rouse, Shannon Sibbald and Nancy Edwards | 574 |
| Communities of Practice and Intensional Networks Promoting Doctoral Studies | Katja Lahenius
| 583 |
| Knowledge Transfer Processes in the Automotive Supplier Industry – Designing an Integrated Knowledge Transfer Model | Franz Lehner and Christian Warth
| 591 |
| Labour Market Adjustment and Intra-Industry Trade: The Portuguese Case | Nuno Carlos Leitão
| 602 |
| Title | Author(s) | Page No. |
| Volume Two |
| Preface | | x |
| Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs | | xi |
| Biographies of contributing authors | | xii |
| The Project Team’s Creative Potential Support | Zuzana Lenhardtová and Dagmar Cagáňová | 609 |
| A Knowledge-Based Approach to Support Decision Making Process in Project-Oriented Collaboration | Celson Lima, Ruben Costa, Pedro Maló and João Antunes | 614 |
| Information Management and Knowledge Management: Are Portuguese Organizations Feeling the Difference? | Filomena Lopes and Paula Morais
| 623 |
| Valorization and Commercialization Companies in the Knowledge to Market Process of Higher Education Organizations Applying Science-to-Business Marketing Methods | Elena López Cano, Brisa Burriel Fuster and Lidia Herrera Arias
| 630 |
| From Iindividual Learning to Inter Organizational Knowledge | Adnane Maâlaoui
| 638 |
| An Aproach for Implementing Knowledge Management in Small and Medium Companies in Brazil: A Case Study | Ana Carolina Manfrinato Pimentel and João Pedro Albino
| 647 |
| Knowledge Management Strategies and Innovation: an Empirical Analysis for Luxembourg | Giovanni Mangiarotti
| 653 |
| Knowledge Ecosystems’ Development in Business and Healthcare Using Knowbots | Virginia Maracine and Emil Scarlat
| 663 |
| A new Framework for Designing eWorkflow Systems for eBusiness Processes | Farhi Marir and John Ndeta
| 676 |
| The Influence Of Organizational Structure and Information Technologies on Organizational Learning | Inocencia Mª Martínez-León and Isabel Olmedo-Cifuentes
| 685 |
| The Contextualist Approach of Understanding Knowledge Management System Initiatives in Higher Education: Case Studies of Malaysian Public Universities | Nor Hasliza Md Saad, Rose Alinda Alias, and Azizah Abdul Rahman
| 694 |
| The Faculty of Materials Science and Technology in Trnava on the Way to Excellency | Oliver Moravčík, Jana Štefánková and Dagmar Cagáňová | 702 |
| Knowledge Management in the Public Sector: Communication Issues and Challenges at Local Government Level | Martin Nkosi Ndlela
| 711 |
| Managing Knowledge, Complexity and Resilience in the Global Enterprise | Elena Irina Neaga
| 717 |
| Enterprise Information Portals: Potential for Evaluating Research for Knowledge Management and Human Capital Assets Using Social Network Analysis | Miguel Neto, Carlos Fernandes, Ana Sofia Ferreira and Luís Miguel Fernandes
| 724 |
| How to Initiate Knowledge-Based Change Processes in Companies | Gaby Neumann and Eduardo Tomé
| 735 |
| Architecture of a Multi-Framework set for Collaborative Knowledge Generation | Cristina Niculescu and Laura Pana
| 744 |
| Knowledge Management Implementation in Stages: The Case of Organizations in Brazil | Mírian Oliveira, Cristiane Drebes Pedron, Antônio Carlos Gastaud Maçada | 752 |
| Sharing an Assumed Business Body of Knowledge: An Evaluation Using a Critical Management Perspective | Gary Oliver
| 759 |
| Knowledge Absorption for Innovation in New Technology Based Firms: Lithuanian Case | Monika Petraitė
| 767 |
| Organizational Wisdom In Portuguese Textile Sector Companies | Paulo Pinheiro, Mário Raposo and Ricardo Hernández | 774 |
| Making Knowledge Sharing Work in Healthcare: Relevant Factors and Strategies | Giovanni Radaelli, Emanuele Lettieri and Cristina Masella | 785 |
| Competence Development and Organizations’ Level of Competitiveness | Cătălina Radu and Ana Maria Grigore
| 794 |
| Measuring Sustainability and Sustainable Knowledge Management: Presenting a Case for the Tourism Sector in Portugal | Elizabeth Real de Oliveira and Paula Rodrigues
| 805 |
| Developing Relationships Through Direct Marketing in a Business-To-Business Context: The Training Sector in Portugal | Raquel Reis, Caroline Oates, Martina McGuinness and Dominic Elliott
| 814 |
| A Problem-Based Perspective on Knowledge-Intensity in Services Business | Paavo Ritala, Tatiana Andreeva, Miia Kosonen and Kirsimarja Blomqvist | 822 |
| The Importance of Knowledge Management in Corporate Social Responsibility and the Effects on the Consumers – Presenting the Case of Cafés Delta | Paula Rodrigues and Elizabeth Real de Oliveira
| 830 |
| Knowledge Management Revisited: An Empirical Test on the ‘Discussion Group’ within the Social Media | Mustafa Sagsan and Erdem Kirkbesoglu
| 836 |
| The Analytical Study of Content Factors of Knowledge Management in National Iranian Oil Company Staff | Adel Salavati, Fereshteh Haghnazar Reza Shafe'ei and Abdul Hamid Ghanbaran | 845 |
| Drivers, Benefits and Challenges of Knowledge Management: A Case Study of Public Sector Accounting Organisation | Kalsom Salleh, Syed Noh Syed Ahmad and Syed Omar Sharifuddin Syed Ikhsan | 857 |
| Competitive Intelligence as a Source of Competitive Advantage: an Exploratory Study of the Portuguese Biotechnology Industry | Mírian Santos and Ana Correia
| 867 |
| Reaction Learning: The Missing Motive Analysis in SMEs | Maria Sarabia and Maria Obeso
| 874 |
| Trust in Cognitive Interactions Between KIBS and Client Firms: a Multiple Case-study of Computer Services | Enrico Scarso and Ettore Bolisani
| 883 |
| Evolution Analysis of knowledge potentials by pattern matrices | Andreas Schumann and Claudia Tittmann | 892 |
| Putting Intangible Assets Management to Work | Camilo Augusto Sequeira and Eloi Fernández y Fernández | 901 |
| Searching Mechanisms of Customer Knowledge Management in the Top Eight Iranian eCommerce Websites | Hamidreza Shahbaznezhad and Neda Sakhaei
| 912 |
| The LIFE Technique – Creation of Personal Knowledge and Skills Profiles for Future Planning | Peter Sharp
| 921 |
| Knowledge Transfer in Strategic Alliances: Moderating Effects of Limited Absorptive Capacity and Powerful Relationships on Business Model Innovation Performance | Evangelia Siachou and Anthony Ioannidis
| 933 |
| Intrinsic Motivation, Tacit Knowledge and its Transfer | Laurent Sié and Ali Yakhlef
| 944 |
| Service System for KIBS end-user Value Creation | Anssi Smedlund
| 953 |
| Retaining Knowledge from Ageing Employees: A Structured Comparison of six KM Interventions | Christiaan Stam
| 961 |
| Just-in-Time Delivery of Knowledge at a Technology-Oriented Enterprise | Piet Steyn and Adeline du Toit
| 971 |
| Knowledge Management and Higher Education Crisis | Marta–Christina Suciu, Mina Ivanovici, Klaus Bruno Schebesch, Ana-Maria Neagu Trocmaer, Cristinel Glodeanu, Cristiana Bolocan Protopopescu, Florin Sirbu, Alexandru Bratescu-Ghitiu, and Remus Avram | 979 |
| Semantic Interoperability Framework for Estonian Public Sector's eServices Integration | Tanel Tammet, Kalle Tomingas and Martin Luts | 988 |
| A Socio-Psychological Model for Knowledge Management Adoption: The Case study of a Medical School in Bangkok, Thailand | Malinee Tapeparn and Aurilla Aurelie Arntzen Bechina
| 996 |
| The Model of Continuous Profession-oriented Learning in the e-Environment Based on a Competence Approach and Academic Knowledge Management | Natalya Tikhomirova, Vladimir Tikhomirov, Valentina Maksimova and YuryTelnov
| 1004 |
| A Formal Approach to Modelling Knowledge Transfer Processes | Jin Tong, Siraj Shaikh and Anne James
| 1012 |
| Epistemologies of Competence Related Knowledge – A System Theoretical Analysis | Timo-Pekka Uotila
| 1022 |
| Organizational Information Transfer as a Tool for Building-up Employees Economic Awareness | Jaromíra Vaňová, Zdenka Gyurák Babeľová and Andrea Holková | 1029 |
| The Role of Boundary Brokering in the Generation of Common Knowledge | Ana Vasconcelos and Tim Zijlistra
| 1034 |
| Developing a Framework for a Health Research Knowledge Management System implementation to Manage and Evaluate the Research Activities in a Public Hospital Department | Berta Velasco, Agustín Mayo, José María Eiros, Álvaro Roldán, Alberto San Roman
| 1042 |
| Boosting Knowledge Management With the Help of Development Discussions | Riitta Viitala and Risto Säntti
| 1049 |
| Resource Differentiation of Knowledge | Maxim Vlasov
| 1057 |
| Intellectual Capital Structure: Case of Russian Companies | Dmitry Volkov and Tatiana Garanina
| 1064 |
| Assessing Knowledge Worker Productivity: the Role of Patents, Publications and Scientific Opportunity Recognition | Thomas Walter and Malte Brettel
| 1075 |
| Leader Engagement and its Impact upon Knowledge-Sharing Behaviour in a Higher Education Context | Christine Welch and Nor Ashmiza Mahamed Ismail
| 1084 |
| Knowledge and Information Flows in Supply Chains in Service - Oriented Business: A Case Study of MK Restaurants in Thailand | Lugkana Worasinchai and Aurilla Aurelie Bechina Arntzen
| 1095 |
| To Tweet or not to Tweet, that is the question – Social Media as a missed opportunity for Knowledge Management | Tim Wright, Stuart Watson, Daniela Castrataro
| 1106 |
| PhD Research Papers | | 1113 |
| An Analysis of the Perceived Value of Using Knowledge Management Systems in Supporting Decision Making Processes | Mahmoud Abdelrahman, Nadia Papamichail and Simon French
| 1115 |
| The Role of Knowledge Management in the Strategic Alignment of Information Technology with Business: A Graphical and Systemic View | Fernando Belfo
| 1129 |
| Innovation Networks as Business Strategy | Jennifer Bredtmann and Gabriele Hoeborn
| 1138 |
| Why Link Knowledge Management, Organizational Culture and Ethics: Inquiring Results | Gonçalo Costa, Mary Prior and Simon Rogerson
| 1144 |
| Business Reengineering in the Context of Knowledge Based-Organizations | Ana-Maria Grigore and Cătălina Radu
| 1153 |
| Knowledge Management (KM) for Small and Medium Sized Enterprises (SMEs) in Developing Countries – How Feasible is it? | Hang Nguyen Thi Hai, Molnar Zdenek and Cuong Pham Le
| 1163 |
| Personal Learning Environments: Integration of Web 2.0 Applications and Content Management Systems | Lino Oliveira and Fernando Moreira
| 1171 |
| Umbrellas, Alphabet Soup and Knowledge Management | Patrick Onions
| 1178 |
| Directions for Enhancing Innovation within Romanian SMEs | Irina Purcarea
| 1188 |
| Standard Ethical Theories - Management Applications in Crises Time | Carmina Simion Simescu | 1196 |
| Knowledge Based Development Model | López Trujillo Marcelo and Joyanes Aguilar Luis | 1203 |
| Work in Progress | | 1213 |
| Wuppertal Mentoring Concept-Mentoring as Knowledge Management in Higher Education | Gabriele Hoeborn and Jennifer Bredtmann
| 1215 |
| In Search for Knowledge Transfer Mechanisms of Service Business Capabilities | Jari Konttanen, Robert Van der Have, Katri Kallio and Nina Nilla | 1216 |
| Design of an Extensible Metadata Editor Based on RDF | José Paulo Leal and Ricardo Queirós | 1219 |
| Team Learning 2.0: Knowledge Sharing Implementation Among Undergraduate Swiss Students | Hélène Madinier and Fabio Ricci
| 1223 |
| Innovation Knowledge Sourcing from Abroad- Case Technical Services | Nina Rilla
| 1228 |
| Building Retired Employee Enterprise Communities | Silvia Schacht and Alexander Mädche
| 1234 |
