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ECIME 2011
8-9 September, Como, Italy
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Proceedings of ECIME 2011
The 5h European Conference on Information Management and Evaluation
held at the Università dell'Insubria, Como, Italy
on 8-9 September 2011

The proceedings of ECIME 2011 are now available to purchase in two formats, book (2 volumes) or CD-ROM

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Paper Title

Author(s)

Page No.

Preface

 

v

Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs

 

vi

Biographies of contributing authors

 

viii

Information and Knowledge Management Using ArcGIS ModelBuilder

João Agrela, Leonor Esteves, Jorge Ferreira and Óscar Antunes

1

System Integration Model Based on Open Source Software (Oss)

Kamsuriah Ahmad1, Azwan Mohamed1 and Reduan Samad

13

Building Virtual Communities on top of Online Social Networks

Cuneyt Gurcan Akcora, Barbara Carminati and Elena Ferrari

19

Benchmarking Information Management Practice and Competence in Swedish Organizations

Karen Anderson,  Göran Samuelssonand Marie Morner Jansson

28

Developing a Model for Assessing IT Competency of Managers

Mohammad Abooyee Ardakan, Hamed Majidi Zolbanin and Ali Khaleghi

37

Investigating the Relationship of Managers’ IT Competency and IT Projects’ Risks

Mohammad Abooyee Ardakan, Babak Sohrabi and Vahid Saadat

43

Evaluation of ICT Investment in Healthcare: Insights and Agenda for Future Research

Arviansyah, Egon Berghout and Chee-Wee Tan

53

The Uses of Business Outcomes for IT Benefit Identification at the Ex-Ante Justification Stage

Dawit Asmelash

65

Data Governance in Practice: The SME Quandary Reflections on the Reality of Data Governance in the Small to Medium Enterprise (SME) Sector

Carolyn Begg and Tom Caira

75

Towards a Framework for the Evaluation of Mobile Payments Integration

Fergal Carton et al

84

Social Computing Tools for Inter-Organizational Risk Management

Walter Castelnovo

92

Embedding Human Values Into Information System Engineering Methodologies

Sunil Choenni, Peter van Waartand Geert de Haan

101

Evaluating the Role and Potential of Internet Banking: The Creditis Experience

Renata Paola Dameri

109

ICT and PA: A Marriage Made in Heaven?

Maria Concetta De Vivo, Alberto Polzonetti and Pietro Tapanelli

119

SMEs and IT: A Market for Lemons?

Jan Devos, Hendrik Van Landeghem and Dirk Deschoolmeester

126

Authenticity of Digital Records: An Archival Diplomatics Framework for Digital Forensics

Luciana Duranti and Adam Jansen

134

A Reflective Framework for Successful IS Implementation in Healthcare: Applying Theories From IS Innovation and Implementation Research

Kate Dymoke-Bradshaw and Ann Brown

140

The Effectiveness of EBSE in Modifying Professional Practice – an Experimental Protocol and Study

Graham Fletcher and Marie Cahillane

148

How Open Source Software Products: Can Support Teaching in Italian Schools

Chiara Friso, Valentina Lenarduzzi, Davide Taibi and Davide Tosi

157

Cyber University - a Future for Online Education

Yuwanuch Gulatee and Barbara Combes

166

Managing Costs and Performance of Information Technology in a Group Context – Current Challenges for Multinational Enterprises

Florian Hamel et al

174

Distributed Working Pictures

Martin Hill, John Salt and Graham Fletcher

182

Transforming Information to Knowledge is the Current Platform for a Successful Political Campaign

Vered Holzmann and Ben Holzmann

189

Theoretical Discussion: Green IT and its Development in South Africa

Grant Howard and Sam Lubbe

196

Evaluating ICT Based Services for Older Users

Minna Isomursu and Marja Harjumaa

205

The Geography of Criminality - Information and GIS Models for Decision Support

Paulo João, Jorge Ferreira and José Martins

213

Mobile Virtual Network Operator Information Systems for Increased Sustainability in Utilities

Hallur Leivsgarð Joensen and Torben Tambo

225

Management of Information Systems Outsourcing: Evaluation of Lessons Learned From a Boundary Spanning Perspective

Björn Johansson and Linda Bergkvist

234

A Fair Partnership Model by Sharing the Benefit of Knowledge Creation

Ghassan Kbar

243

Measuring the Effectiveness of National Knowledge Based Economy

Ghassan Kbar and Abdul Aziz AlDusari

250

Empirical Study on IT Productivity in eGovernment in Korea

Dong-Hyun Kim and Hyun-Joo Kim

258

Impact of Inter Organizational Networks on Adoption Process of Information Technology

Erdem Kirkbesoglu and Gizem Ogutcu

264

Portfolio Management in Non-Profit Organizations: The Case of Groningen’s Municipality

Bert Kleersnijder and Egon Berghout

271

Why is an IS Project Late? – A Case Study

Juha Kontio

279

Research on Performance Review Model for National Database Project

Misoo Kwon

288

Multi-Scope Evaluation of Public Administration Initiatives in Process Automation

Luigi Lavazza

294

eBusiness Model Design and Evaluation: The Pieces Make the Puzzle

Monika Magnusson

303

Using Goal Modelling to Evaluate Goals for eService Development in Government

Monika Magnusson and Marie-Therese Christiansson

312

Alignment in Enterprise Architecture: Investigating the Aspects of Alignment in Architectural Approaches

Thanos Magoulas, Aida Hadzic, Ted Saarikko and Kalevi Pessi

321

eCitizen Satisfaction: The Case of eGovernment Websites

Panagiotis Manolitzas et al

332

Understanding the Impact of Knowledge Sharing in Organisations: A Case Study

Magdeline Mashilo and Tiko Iyamu

341

Contextual Inquiry into Business Requirements Elicitation of Indigenous Enterprise: A Case of the Malaysian Batik Microenterprise

Nor Laila Md Noor and Ariza Nordin

350

HOT-fit Evaluation Framework: Validation Using Case Studies and Qualitative Systematic Review in Health Information Systems Evaluation Adoption

Maryati Mohd Yusof

359

Remembering and Recalling: The ERP System as an Organizational Memory

Gunilla Myreteg

366

Environmental Scanning Practice of Enterprise 50: Small Medium Enterprise (E50 SMEs) in Malaysia

Roslina Othman and Siti Rohimi Hamedon

373

Understanding Financial and non-Financial Information to Assess Listed Johannesburg Stock Exchange (JSE) Companies’ Performances

Elmarie Papageorgiou and Herman de Bruyn

383

Designing a Model for Evaluating the Information Technology Level in Organizations by Fuzzy TOPSIS

Shabnam Pasandide, Abbas Toloie Eshlaghi, and Reza Radfar

394

Can eGovernment Systems Bridge the Digital Divide?

Elias Pimenidis, Lazaros Iliadis, and Christos Georgiadis

403

Contributions to the Measurement and Management of Intellectual Capital – an Accounting Perspective

Rui Alexandre Pires and Maria do Céu Gaspar Alves

411

Executive Information Systems (EIS) Implementation for Education Management – a Conceptual Framework

Rozilawati Razali and Mahamsiatus Kamaruddin

420

The ISD Process as a Live Routine

David Sammon, Tadhg Nagle and John McAvoy

428

Using Geographic Information to Assess Urban Environmental Indicators in the City of Lisbon

Teresa Santos, Ségio Freire and José António Tenedório

436

Reflections on the Role of the Lecturer as Teacher, Researcher and Mentor in a Project-Based Approach for IS/IT Majors at Three Different Academic Institutions

Elsje Scott, Peter Weimann and Nata van der Merwe

443

Enterprise Information Systems of new Generation

Elena Serova

452

Post-ERP Feral System Taxonomy: A Manifestation From Multiple Case Studies

Sharina Tajul Urus, Alemayehu Molla and Say Yen Teoh

458

Open Source Disease Control Software Development: The Role of Patients

Jose Teixeira and Reima Suomi

467

Value of Knowledge Management Systems: A Review Paper

Nelly Todorova

475

Accountability and the Reconstruction of the Past

Geert-Jan van Bussel
HvA Amsterdam

483

The Question of Selecting Appropriate Methodics of an ERP System Implementation in Life&Science Enterprises as an Important Factor of a Project’s Success Based on the Example of Polish Experiences

Bartosz Wachnik

491

PhD Research Papers

 

501

Information Systems for Production Planning and Scheduling and Their Impact on Business Performance

Denisa Ferenčíková

503

An Evaluation of web Services Proxies Solutions

Antonio Hidalgo Landa, Ian Owens and Graham Fletcher

510

Enhancing the Success of Electronic Schools in the Kenyan Context

Hesbon Nyagowa, Dennis Ocholla and Stephen Mutula

520

The Specification of Competency Questions: An Ontological Support to Match Business Processes, IT and Competences of Professionals

Yadary Ortega-González et al

531

The Balanced Scorecard and its Practical Applications in Oracle Balanced Scorecard

Michal Pivnička

540

Challenges in Business Case Development and Requirements for Business Case Frameworks

Bart-Jan van Putten, Franziska Brecht, and Oliver Günther

553

The Relation Between Dynamic Business Models and Business Cases

Bart-Jan van Puttenand Markus Schief

562

Evaluation of Error Management in Health Information Systems: A Review

Mohamad Norzamani Sahroni and Maryati Mohd Yusof

570

Non Academics paper

 

577

Management of Waiting List for Surgery Information System

Rita Cristóvão and Pedro Gomes

579

Work in Progress papers with Posters

 

593

Information Management Enabling Collaborative oak Tree Population Care: How to Define and Initiate a Change Management Process in a Local Community in Sweden

Maria Bergenstjerna

595

Motivations in Virtual Communities: A Literature Review

Giovanni Camponovo

598

An Enterprise Ontology Approach for Defining Enterprise Information Architecture

Bernardo Gomes, André Vasconcelos and Pedro Sousa

609

Review of Lean Method Application for Improvement in Health Information Systems

Soudabeh Khodambashi and Maryati Mohd Yusof

616

National Ict Strategy and its Implementation In Building Information Society in Albania

Ermelinda Kordha and As. Kozeta Sevrani

619

A Bottom-Up Approach for the Representation and Continuous Update of Technology Architectures

João Soares, José Tribolet and André Vasconcelos

622

 

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