| Paper Title | Author(s) | Page No. |
| Preface | | vi |
| Biographies of Conference Chairs, Programme Chair, Keynote Speaker and Mini-track Chairs | | vii |
| Biographies of contributing authors | | viii |
| Keynote Presentations | 1 |
| Social Knowledge: Are You Ready? | John Girard | 3 |
| Intellectual Capital Accounting – how to measure the unmeasurable | Ludo Pyis | 13 |
| Academic Research Papers | 15 |
| Social Capital Management in Iranian Knowledge-Based SMEs | Khodayar Abili and Mahyar Abili | 17 |
| Knowledge Transfer in Romanian Universities | Simona Agoston, Ivona Orzea, Alina Mihaela Dima and Simona Vasilache | 24 |
| A Modeling Approach to Intellectual Capital Advancement | Eckhard Ammann | 32 |
| Transformational Leadership in Mergers and Acquisition Transactions in Emerging Markets. A Case Study of the Bere Mures Acquisition by Heineken Romania | Sorin Anagnoste and Gabriela Dumitru
| 41 |
| Added Value to Organizational Knowledge by Managing European Projects | Gabriela Atanasiu and Florin Leon
| 53 |
| Developing and Implementing Strategies to Enhance Intellectual Capital in the Online Learning Environment | Bob Barrett
| 62 |
| Intellectual Capital Dynamics within the Learning Organization | Ruxandra Bejinaru and Stefan Iordache
| 70 |
| Education and Training Practice Strategies in Small and Medium Sized Enterprises | Andrea Bencsik, Vendel Lőre and Andrea Sólyom
| 78 |
| Relation Between Organizational Learning and Organizational Commitment: Case Study of a Private Bank in North Cyprus | Ayşen Berberoğlu and Emine Ünar
| 87 |
| Knowledge Dynamics Modeling Using Analytic Hierarchy Process (AHP) | Constantin Bratianu, Adriana Agapie, and Ivona Orzea | 94 |
| Knowledge Sharing Through Communities of Practice | Sheryl Buckley and Apostolos Giannakopoulos | 103 |
| The Mediating Effects of Sensemaking and Measurement on the Intellectual Capital and Performance Linkage | Donley Carrington and Mike Tayles
| 113 |
| Is “If it Can’t be Measured it Can’t be Managed” Really True? | John Dumay and Jim Rooney
| 123 |
| Knowledge Utilization of Women as Intellectual Capital in Iranian Research Institutes (a Multiple-Case Study) | Marziye Ehrami, Khodayar Abili, Mohamad Daneshgar and Mehdi Narimani | 131 |
| Earnings Quality and Other Factors Affecting Intellectual Capital Performance in Banks: The UAE Case | Magdi El-Bannany
College of Business | 136 |
| The Relationship Between Intellectual Capital and Process and Product Innovation in Banks: An Exploratory Study | Ahmed Elsetouhi and Ibrahim Elbeltagi
| 147 |
| The Strategies and Tactics of Patent Management and Their Importance for Competitive Advantage | Albrecht Fritzsche and Rebecca Geiger
| 157 |
| Intangible Assets and Value Creation of a Company: Russian and UK Evidence | Tatiana Garanina and Yana Pavlova
| 165 |
| Impact of Investment in Human Capital on the Business Value | Lidia García-Zambrano, Arturo Rodríguez-Castellanos and José Domingo García-Merino | 176 |
| The Relationship between Gross Domestic Product (GDP) and Hidden Wealth during the years 2000- 2009: An International Study | Víctor Raúl López Ruiz, José Luis Alfaro Navarro and Domingo Nevado Peña
| 187 |
| Academic Satisfaction as an Amplifier of the Organizational Intellectual Capital | Maria de Lourdes Machado and Odília Gouveia | 199 |
| Intellectual Capital and Corporate Performance | Agnes Maciocha
| 206 |
| The Influence of Human Capital in Achieving Corporate Performance | Anca Mândruleanu
| 216 |
| Eliciting Tacit Knowledge From a Domain of Physical Skill | Peter Marshall and Damian Gordon | 222 |
| Innovation Strategy and Management Control: The Link Between Knowledge Management and Management Control Systems | Maurizio Massaro, Roland Bardy and Filippo Zanin
| 231 |
| Intellectual Capital Management: Case Study Portugal Versus Romania | Florinda Matos, Albino Lopes, Marta-Christina Suciu and Alex Ghitiu | 240 |
| Intellectual Capital Management and Food Control | Florinda Matos, Susana Rodrigues, Albino Lopes, Rui Coutinho and Nuno Matos | 251 |
| Knowledge Management for Knowledge Workers | Ludmila Mládková
| 260 |
| Applying the VAIC™ Model to Russian Industrial Enterprises | Maria Molodchik and Anna Bykova
| 268 |
| Perspectives on the Possibilities Companies Have to Recognise and Measure Intellectual Capital | Maria Cristina Morariu
| 278 |
| The Structural Model of Intellectual Capital in Higher Education Institutions | Fattah Nazem
| 286 |
| Knowledge Dynamics in a Chaotic Environment | Andrei Stefan Nestian
| 295 |
| Increasing Knowledge Management Maturity in Organisations: A Capabilities - Driven Model | Theodora Ngosi, Markus Helfert and Ashley Braganza
| 302 |
| Strategic Innovation and Knowledge Management: The Logic of Creativity and Development Institutionalization, Framing and Diffusion | Bongani Ngwenya
| 313 |
| The Quality of Knowledge Flows and its Impact on the Intellectual Capital Development of a University | Corina Pelau, Irina Bena, Anca Daniela Vladoi, Dan Cristian Dabija and Monica Fufezan | 322 |
| Hierarchy and Tacit Knowledge in the Swedish Armed Forces: An Organisational Approach | Ulrica Pettersson and James Nyce
| 328 |
| An Alternative to the Crystal Ball: Participatory Approaches for Sustainable Management | Katja Pook and Campbell Warden
| 333 |
| Human Capital and Relational Capital Dynamics Within a University | Nicolae Al. Pop, Adrian Tantau, Corina Pelau and Irina Bena | 343 |
| Knowledge Cities: A Portuguese Case | Katia Rodrigues and Eduardo Tomé | 350 |
| Governance of Networks of Small Enterprises: A Knowledge Perspective - Some Case Studies in the Mechanical Industry in Italy | Anna Romiti and Daria Sarti
| 359 |
| Organizational Development Activities and Social Capital Accumulation: Exploring Relationships in Canadian Healthcare Organizations | Kent Rondeau and Terry Wagar
| 369 |
| Intellectual Capital and a Firm‘s Innovativeness | Helena Santos-Rodrigues, Pedro Figueroa Dorrego and Carlos Maria Jardon | 378 |
| Factors Influencing the Acquiring of Technological Knowledge Among Technology Transfer Recipients – a Perspective From a Radar Manufacturing Firm | Thanaletchumi Sathasivam, Zuraini Ismail and Ahmad Rahman Songip
| 388 |
| Enhancing IC Formation by Evoking Hidden Potentials – the Case of Smart Textiles | Klaus Bruno Schebesch
| 400 |
| In Search of key Factors for Ideal Research and Education Projects | Karen Smits, Ilse van den Donker and Josephine Lappia | 410 |
| Intellectual Capital and the Romanian Education System | Marta-Christina Suciu, Luciana Picioruş, Cosmin Imbrişcă, Alexandru Ghitiu Bratescu and Foksha Vitaly | 417 |
| Information and Communication Technology in Bilingual Societies in Finland | Jukka Surakka, Pertti Saariluoma, Pertti Jokivuori, Marjo Silvennoinen, Helena Suvinen and M T Hyyppä | 426 |
| Personal Knowledge Management (PKM) and Personal Employability Management (PEM) – Concepts Based on Competences | Marzena Świgoń
| 432 |
| World Atlas of Intellectual Capital: Concept and Methodology | Eduardo Tomé
| 439 |
| Relational Capital Management of new Ventures Through Virtual Embeddedness and Social Media | Eleni Magdalini Vasileiadou, Magdalena Missler-Behr and Sebastian Ullrich | 447 |
| ICBS Intellectual Capital Benchmarking System: A Practical Methodology for Successful Strategy Formulation in the Knowledge Economy | José María Viedma Marti
| 461 |
| A Critical Review of Business Performance Models and Frameworks and Their Application to Sales Organisations | Angelos Vouldis and Angelica Kokkinaki
| 475 |
| The Global Position of the European Patent Office (EPO): Is Europe Capable of Protecting its Intellectual Capital Effectively? | Piotr Wisniewski
| 486 |
PhD Research papers | 499 |
| Intellectual Capital Disclosure Commitment: A Myth or Reality? | Deborah Branswijck and Patricia Everaert
| 501 |
| The More Satisfaction, the Best Productivity: Examining the Relationship Between Social Capital and job Satisfaction Among Staff at an Iranian Company | Korosh Gholami, Behjat Yazdkhasti, Rasool Rabbani and Abdoulbaghi Roushani | 509 |
| Measure the Unmeasurable? Intangible Assets as the Major Strategic Keys of Enterprises: Their Contribution, Difficulties and Proposals for Reliable Financial Statements | Emmanouil Gkinoglou
| 514 |
| Integrating Intellectual Capital and Sustainability Management: Perspectives for the Internal Management and External Reporting in Small and Medium Sized Enterprises | Kai Mertins and Ronald Orth
| 527 |
| The Investment in Human Capital Development in Public Administration in Latvia | Maria Simonova
| 537 |
| Summary on Intellectual Capital Value Added (VAIC) and Calculated Intangible Value (CIV) all Over the World: Lessons to be Learnt | Nellija Titova
| 543 |
| A Multi-Stakeholder Perspective on the Value Relevance of, Human Capital; Practice of Human Capital Accounting and Human Capital Disclosure: A Review of Existing Literature | Krishanthi Ganga Vithana, Riham Rizk and Amir Michael
| 555 |
| Non-Academic Papers | 563 |
| The Beehive: A Practitioner’s Metaphor for Knowledge Markets | Philippe Leliaert
| 565 |
| The Tobing Knowledge Management Architecture | Paul Lumbantobing, Nelson Rikardo Pasaribu and Juli Purwanti | 566 |
| Harmonization Process Between Individual Performance Appraisal and Business Unit Performance Appraisal Without Decreasing Employee Engagement | Yuli Purwanti, Nelson Rikardo Pasaribu and Paul Lumbantobing
| 577 |
| Work-in-Progress Papers | 583 |
| Theoretical and Practical Aspects of Implementation of Intellectual Capital Approaches for Sustainable Economic Development | Nargiza Abdullaeva and Campbell Warden
| 585 |
| Diagnostic Analysis of Human Capital in the University - the Premise of Organizational Development | Andreea Feraru and Nicoleta Ciucescu
| 591 |
| The Contribution of the Organizational Culture for the Development of Human Capital in Non-Profit System | Roxana Mironescu
| 597 |
| Building an IC Based Model for the Evaluation of the Innovation Capacity of KIBS | Paloma Sánchez and Oihana Basilio
| 601 |
| Evaluating Intellectual Capital Using DEA Envelopment Techniques | Stelian Stancu and Anca Domnica Lupu
| 604 |
| Intellectual Capital in a Seaport Context | José Vale, João Ribeiro and Manuel Branco | 609 |
