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 ECEG 2014
  12-13 June, Brasov, Romania
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CALL FOR PAPERS, Case Studies, Work in Progress/Posters, PhD Research, Round Table Proposals, non-academic Contributions and Product Demonstrations - 14th European Conference on eGovernment – ECEG 2014



As governments seek to remodel and restyle their services, e-Government continues to stir interest and attention. New dynamic issues such as e-democracy, e-citizenship, interoperability, e-identity and e-voting have become core elements in the development of public sector delivery. The multi-tier nature of e-Government, relevant at local, regional, and central government but also at the supranational level such as the European Union, makes it of importance to academics and practitioners alike. Vital questions are posed which link technological development and a streamlining of government services to more social based values of inclusion, accessibility and power relationship ratios.


e-Government encompasses more than just technology – it challenges the way in which public sector service providers and citizens interact. Democratic renewal, the transformation of service delivery, community leadership and citizenship integration are all key elements of this fascinating subject. e-Government is tightly related to legal, economical and organisational fields and as such holds a strong interdisciplinary status. You can see a full list of the conference and journal accreditations by clicking the star in the right hand side bar.

Publication opportunity

Papers presented at the conference will be published in the conference proceedings, subject to author registration and payment. The proceedings have an ISBN and ECEG proceedings are listed and/or rated by multiple organisations worldwide. Papers that have been presented at the Conference will be considered for publication in a special issue of the Electronic Journal of e-Government. The latest issue is now available on the journal website.


Additionally, papers that have been presented at the conference will also be considered for publication in:


·         The Journal of E-Government Studies and Best Practices by IBIMA Publishing  ISSN: 2155-4137


The advisory group for the conference invites submissions of both academic and practitioner papers on a wide range of topics and a wide range of scholarly approaches including theoretical and empirical papers employing qualitative, quantitative and critical methods. Academic research papers, case studies and work-in-progress/posters are welcomed approaches. PhD Research, proposals for roundtable discussions, non-academic contributions and product demonstrations based on the main themes are also invited. You can find full details in the submission types document (.pdf format).


Submission details are given below. Possible topics include, but are not limited to:-


§         Applications of e-Government: New ideas for improving the public service efficiency and effectiveness; the case for e-Government; comparison case studies in developing versus developed nations; e-Government for young people; G2G applications; back-office implementation and internal adoption; EU e-Government policy; e-Government in different fields – e-justice, e-health.

§         Challenges to e-Government: Cyber terrorism; technological limitations of citizenry; language issues, identity management – including authentication trust and privacy; how to increase take-up of e-Government services; e-Government project failure; the transition to e-Government for local governments; semantics of transactions in e-Government, definitions and implementations.

§         Interoperability: Enterprise architecture; dimensions of interoperability – technical, semantic, organizational; governance of interoperability; maturity models, barriers to implementation and key success factors; interoperability frameworks; interoperability strategies.

§         e-Government 2.0: impacts of Web 2.0 in e-Government, its implications in e-Government, success and failure stories and reasons, e-Government "mashups", citizen empowerment, evaluations and challenges for the future; open access and e-Government; open data and e-Government.

§         e-Democracy/e-Participation: How technology can improve the democratic process; post-modern campaigning; ICT and the case of deliberative democracy; using blogs and wikis to enhance participation; e-Government as an enabler of
 public sector reform;
setting an e-Democracy agenda at government level; citizens' wider access to ICTs, and the skills and means to generate and distribute content; citizen trust in online participation and dialogue; the design of audience-specific consultative processes; conceptualising public value; deciding the correct balance between online and offline citizen/government, citizen/citizen interactions; exploiting the learning and communicative potential of emerging online tools and new media forms (games, blogs, wiki, G3 mobile communications).

§         Measuring e-Government/Economics of e-Government: The case for e-Government - can benchmarking indicators be effective; what are the benefits and economics of e-Government?; e-Government success factors and inhibitors; methodologies, tools and metrics for assessing the effectiveness of e-Government; ; the role of e-Government in social and economic development; attaining social value from electronic government; political accountability; measuring e-Government – what benchmarks should be used?; payback periods; web-based information quality.

§         Legal, agency, trust and governance issues in e-Government: The equilibrium between actors in e-Government transactions, on issues of trust that may be expressed or understood between such actors, on legal issues promoting or inhibiting the adoption of e-Government models or measures, or on IP issues of open standards use in e-Government and their consequences on applications built upon e-ID or other e-Government models, such as in procurement; trust charters in e-service delivery.

§         Additional topics: Entrepreneurial processes in the information society; knowledge management/intellectual capital in local/national government; e-I - intelligent use of systems in government; penetration/use of open-source solutions in public sector; leading change in public service organisations; shared services in public service delivery - the way forward; multi-Agency/partnership working; information management strategies within the public sector; scenario building; decision support systems; single European information space; strategic leadership; document management systems; hierarchical government processes; can e-Government learn from e-Business?; mobile Government; e-procurement; the role of the CIO in promoting e-Government; smart cities.


In addition to the main conference topics, the programme chair invites submissions to the following mini tracks:


Participants will be asked to vote for the best poster and a prize will be given for the poster receiving the highest number of votes. Additionally a prize will be awarded to the best PhD paper presented at the conference.

Download the cfp in .PDF format




Read the
Submission Guidelines



Mini track call for papers on Digital Citizenship and Activism    Click the .pdf icon to download the file

Mini track chair: Dr Jakob Svensson, Uppsala University, Sweden UK

Jakob Svensson



The long-raging debate over the potential of the Internet and new media to invigorate citizens’ participation in politics is not a matter of theoretical speculation any more, but an acutely practical affair. Nowadays, when citizens want to voice their opinions and define their political identities they increasingly do so on social networks online. Slowly but surely, these environments exhibit exciting new possibilities for mobilization, organization and discussion, offering citizens new channels for speaking and acting together and thus lower the threshold for political participation. This, in turn, changes the power dynamics of participation. However, some have questioned the notion of social networking platforms as tools for social change and/or horizontal power structures, in particular in relation to issues of surveillance, data privacy and corporate ownership of social networks. Also very few movements have succeed through mediated activism alone.

Hence, on the one hand we are witnessing how increasing access to the internet has resulted in an array of new strategies and success stories for contemporary activism, in particular with regards to mobilisation. On the other hand, we are still groping in the dark when it comes to understanding the place of digital activism in the shifting landscapes of power. For this mini-track we invite scholarly research to shed light on these issues.

Topics for this mini track may include but are not limited to:


  • Contemporary activist and citizenship practices
  • Power and participation among activists and citizens using online platforms
  • Networked individualism and collective action


  • New discourses of activism and citizenship
  • Intersections of offline and online participation
  • Issues of surveillance and privacy in online participation



Submissions can be made on-line directly on the Abstract submission page.


Mini track call for papers on Government Enterprise Architecture    Click the .pdf icon to download the file

Mini track chair: Antti Lahtela, Regional State Administrative Agency for Eastern Finland, Finland

Antti Lahtela



In recent years, development and interoperability of information systems has brought challenges in the public sector. Government administrations aim to produce more effective and productive online services, and these services use very much the same information and operations as other organizations, sectors and actors. This leads to a situation whereby services are no longer interoperable and the quality reduces. The development can no longer be carried out from the perspective of one organization, sector or actor. Now, the development of services should take account of larger entities with the same architectural solutions.


When producing public sector services, the role of enterprise architecture becomes more and more important. Enterprise architecture is a method that helps to describe the operational environment and to manage the development of services as a whole. At the moment, governments around the world are deploying enterprise architecture to improve their administration, productivity and services.


For this mini track, researchers, practitioners and developers are brought together to discuss and present their work and studies related to government enterprise architecture. The objective is to share ideas and experiences from the topic and to improve the quality of public sector services.

Topics for this mini track may include but are not limited to:


  • Government enterprise architecture methodologies, frameworks, models, policies and point of views
  • Interoperability solutions
  • Government enterprise architecture development, management and administration
  • Government enterprise architecture implementations and evaluations
  • Government enterprise architecture value for citizens and governments
  • Lessons learnt from government enterprise architecture projects and programs


Submissions can be made on-line directly on the Abstract submission page.


Mini track call for papers on What impacts trust in e-Governance initiatives?    Click the .pdf icon to download the file

Mini track chair: Mehdi Asgarkhani, CPIT, New Zealand

Mehdi Asgarkhani



The introduction of e-Governance solutions within the public sector has primarily been concerned with moving away from traditional information monopolies and hierarchies. What’s more, electronic service delivery (e-Service) solutions have fundamentally transformed the ways in which the logistic processes and supply chain dynamics are managed within the public sector. However, e-Service remains a challenge to both citizens and public sector agencies alike. Governments must not only maximize the benefits that are offered but must also avoid the many pitfalls (economic, social and cultural) associated with technological change. That is to say, despite advancements in technology solutions, the challenges to effective government are profound. Technology is undoubtedly the backbone of the infrastructure that is required to support electronic government and electronic service initiatives. Yet there is a danger in placing too much emphasis on the technology aspect of e-Services and digital government. What’s more, political and financial support for e-governance and e-government projects can be accompanied by political rhetoric and hype. The potential benefits of technology in the public sector can only materialise when they are introduced as part of a well-planned and properly supported social, cultural and political environment. If citizens are to benefit from the efficacy and potential cost-effectiveness of e-Service and digital governance, it is essential that traditional public sector structures and conventional governance paradigms are revised. One of the key factors in successful rollout of e-Service and e-governance solutions is citizens’ confidence and trust in not only technology but a range of other factors. A decade ago, trust was connected to information security and privacy issues only. However, the concept of “trust” is broader than technology issues. This mini track invites investigations and studies from both academics and the industry that address the issue of trust – with focus on elements and factors that impact trust in uptake of e-Governance solutions.


Topics for this mini track may include but are not limited to:


·          Case studies in successful rollout of e-Governance solutions.

·          Frameworks that drive building trust in introducing technology solutions within the public sector

·          Managing people and technology dynamics in the public sector

·          Strategic management of technology solutions within the public sector

·          Technology and trust in technology solutions

·          Factors that drive trust in technology solutions within the public sector

·          Other relevant topics


Submissions can be made on-line directly on the Abstract submission page.


Mini track call for papers on eGovernment in developing countries    Click the .pdf icon to download the file

Mini track co-chairs: Dr Ahmed Imran and Dr Tim Turner, University of New South Wales, Australia

Ahmed Imran

Tim Turner



Two thirds of world population live in developing countries.  While the developed world is already dealing with advanced stages of e-government transformation through e-participation, e-democracy, and use of Web 2.0, only a few of the 48 least-developed countries (LDCs) are on the road to e-government progress. Despite initiatives at both international and national levels, e-government in LDCs is either failing or advancing at a slow pace. The public sector in a LDC is usually the largest user base of ICT systems and can play a leading role in ICT diffusion throughout the country. It can also exert huge influence through its policies and regulations. Adoption of e-government has become crucial for many developing countries to face the challenges of the 21st century’s knowledge economy and to address many typical deep-rooted LDC problems like a lack of transparency in administration, a lack of efficiency, and corruption. Researchers in this area are struggling to find a workable solution and practitioners largely rely on tailoring best practices around the world for a quick fix. Identifying the most important issue amongst the range of common barriers to adoption—such as socio-economic condition, poor infrastructure, political instability, and the leadership problem—is very difficult, yet critical to success for a long-term solution.

This stream will present papers that demonstrate the latest theory-based approaches to implementing e-government in LDCs. The stream will also include papers presenting rich case studies of actual implementations, focusing on lessons learned for the target country specifically and extrapolating to broader generic lessons.

Topics for this mini track may include but are not limited to:


·          eGovernment adoption and use in developing countries

·          Case studies on eGovernment innovations and projects in developing countries

·          Research approaches / method in developing countries

·          Value creation and citizen development in developing countries

·          eGovernment Strategies, policies  and governance in developing countries

·          eGovernment education, curriculum development and  knowledge building in developing countries

·          Cultural, political and environmental influence in developing countries

·          Pervasive technologies and emerging opportunities, open data, cloud Services, Social Media and mobile technologies for application in developing countries



Submissions can be made on-line directly on the Abstract submission page.





Submission details

Abstract details:

In the first instance ALL submission types require an abstract. The Abstract should be a minimum of 300 and no more than 500 words including up to five keywords and keyphrases to be received by 21 November 2013 (Extended until 9 December 2013)  Please read the online guidelines.


Submissions should be made via the online form. Please ensure that all required fields are completed. Abstracts must include the proposed title for the submission, the full names (first name and surname, not initials); postal addresses and email addresses of all authors and a telephone number for at least one contact author. Please indicate clearly if the contact author is not the lead author and select the appropriate submission track.

Full paper:

Only required when the abstract has been selected and not to be more than 5,000 words including abstract, keywords and references (the Harvard referencing rules need to be followed). Submission date will be no later than 9 January 2014. Authors are advised that this is a final date. Earlier submission of the full paper helps us to manage the review process in a timely manner. Papers should be submitted as .doc or .rtf file attachments by email to Carol Sheasby with the paper submission checklist and copyright form.



Due to the large number of papers expected for this conference, the committee prefers that an author presents only one paper. However, if multiple papers are accepted for publication and presentation, each paper requires a separate registration fee. Author registration and payment must be completed by 8 May 2014 and there are special discounts available for earlybird registration and group bookings, including a special reduced rate for supervisors and students attending together.


Important information

§      The selection panel of the conference committee will consider all abstracts received by the submission deadline to ensure that the proposed paper is relevant to the Conference.

§      The authors of abstracts that describe a relevant paper will receive a notification of abstract selection.

§      All full papers will be double-blind reviewed by members of the conference committee to ensure an adequate standard, that the proposed subject of their abstract has been followed, that the paper is of a suitable length, the standard of English is adequate and the paper is appropriately referenced.

§      For authors whose first language is not English we request that you have your work proof read prior to submission by a native English speaker (or at least a fluent English speaker). Papers can be rejected due to a poor standard of English. We do offer proof-reading services.

§      Papers that are accepted will be published in the conference proceedings providing at least one author registers and presents the work at the Conference (see the registration section of the conference website for more information about registration). Author registration and payment must be completed by 8 May 2014.

§      Due to the large number of papers expected for this conference, the committee only allows an author to present one paper. However, if multiple papers are accepted for publication and presentation, each paper requires a separate registration fee.

Proceedings for previous ECEG conferences can be purchased from our bookshop by clicking here.




Important dates



Abstract submission deadline:

21 November 2013

  Extended until 9 December 2013


Notification of abstract acceptance:

28 November 2013


Final copy of full paper due for review:

9 January 2014


Notification of  paper acceptance (with any requested changes):

20 March 2014


Earlybird registration closes:

3 April 2014

  Now closed

Final paper due (with changes):

17 April 2014


Final author registration date:

8 May 2014









This page was last updated on the 19 May 2014










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