ECEG 2013 Home
   Call for Papers
   Submission Info
   Abstract Submission
   Proof Reading
   Abstracts Selected
   Practical Information
   Proceedings 2012
   ECEG Past & Future
   About ACI
   Academic Bookshop
 ECEG 2013
  13-14 June, Como, Italy
 Home >> eceg >> ECEG 2013 >> ECEG 2013 call for papers
WWW ACI   At a glance Calendar RSS Feed Contact us




CALL FOR PAPERS, Case Studies, Work in Progress/Posters, PhD Research, Round Table Proposals, non-academic Contributions and Product Demonstrations - 13th European Conference on eGovernment – ECEG 2013



As governments seek to remodel and restyle their services, e-Government continues to stir interest and attention. New dynamic issues such as e-democracy, e-citizenship, interoperability, e-identity and e-voting have become core elements in the development of public sector delivery. The multi-tier nature of e-Government, relevant at local, regional, and central government but also at the supranational level such as the European Union, makes it of importance to academics and practitioners alike. Vital questions are posed which link technological development and a streamlining of government services to more social based values of inclusion, accessibility and power relationship ratios.


e-Government encompasses more than just technology – it challenges the way in which public sector service providers and citizens interact. Democratic renewal, the transformation of service delivery, community leadership and citizenship integration are all key elements of this fascinating subject. e-Government is tightly related to legal, economical and organisational fields and as such holds a strong interdisciplinary status. You can see a full list of the conference and journal accreditations by clicking the star in the right hand side bar.

Publication opportunity

Papers presented at the conference will be published in the conference proceedings, subject to author registration and payment. The proceedings have an ISBN and ECEG proceedings are listed and/or rated by multiple organisations worldwide. Selected papers that have been presented at the Conference will be considered for publication in a special issue of the Electronic Journal of e-Government. The latest issue is now available on the journal website. In addition selected papers will be published in the Journal of E-Government Studies and Best Practices

The advisory group for the conference invites submissions of both academic and practitioner papers on a wide range of topics and a wide range of scholarly approaches including theoretical and empirical papers employing qualitative, quantitative and critical methods. Academic research papers, case studies and work-in-progress/posters are welcomed approaches. PhD Research, proposals for roundtable discussions, non-academic contributions and product demonstrations based on the main themes are also invited. You can find full details in the submission types document (.pdf format).

In addition to the main conference topics, the advisory group invites submissions to the following mini tracks:


Submission details are given below. Possible topics include, but are not limited to:-


§         Applications of e-Government: New ideas for improving the public service efficiency and effectiveness; the case for e-Government; comparison case studies in developing versus developed nations; e-Government for young people; G2G applications; back-office implementation and internal adoption; EU e-Government policy; e-Government in different fields – e-justice, e-health.

§         Challenges to e-Government: Cyber terrorism; technological limitations of citizenry; language issues, identity management – including authentication trust and privacy; how to increase take-up of e-Government services; e-Government project failure; the transition to e-Government for local governments; semantics of transactions in e-Government, definitions and implementations.

§         Interoperability: Enterprise architecture; dimensions of interoperability – technical, semantic, organizational; governance of interoperability; maturity models, barriers to implementation and key success factors; interoperability frameworks; interoperability strategies.

§         e-Government 2.0: impacts of Web 2.0 in e-Government, its implications in e-Government, success and failure stories and reasons, e-Government "mashups", citizen empowerment, evaluations and challenges for the future; open access and e-Government; open data and e-Government.

§         e-Democracy/e-Participation: How technology can improve the democratic process; post-modern campaigning; ICT and the case of deliberative democracy; using blogs and wikis to enhance participation; e-Government as an enabler of
 public sector reform;
setting an e-Democracy agenda at government level; citizens' wider access to ICTs, and the skills and means to generate and distribute content; citizen trust in online participation and dialogue; the design of audience-specific consultative processes; conceptualising public value; deciding the correct balance between online and offline citizen/government, citizen/citizen interactions; exploiting the learning and communicative potential of emerging online tools and new media forms (games, blogs, wiki, G3 mobile communications).

§         Measuring e-Government/Economics of e-Government: The case for e-Government - can benchmarking indicators be effective; what are the benefits and economics of e-Government?; e-Government success factors and inhibitors; methodologies, tools and metrics for assessing the effectiveness of e-Government; ; the role of e-Government in social and economic development; attaining social value from electronic government; political accountability; measuring e-Government – what benchmarks should be used?; payback periods; web-based information quality.

§         Legal, agency, trust and governance issues in e-Government: The equilibrium between actors in e-Government transactions, on issues of trust that may be expressed or understood between such actors, on legal issues promoting or inhibiting the adoption of e-Government models or measures, or on IP issues of open standards use in e-Government and their consequences on applications built upon e-ID or other e-Government models, such as in procurement; trust charters in e-service delivery.

§         Additional topics: Entrepreneurial processes in the information society; knowledge management/intellectual capital in local/national government; e-I - intelligent use of systems in government; penetration/use of open-source solutions in public sector; leading change in public service organisations; shared services in public service delivery - the way forward; multi-Agency/partnership working; information management strategies within the public sector; scenario building; decision support systems; single European information space; strategic leadership; document management systems; hierarchical government processes; can e-Government learn from e-Business?; mobile Government; e-procurement; the role of the CIO in promoting e-Government; smart cities.


Participants will be asked to vote for the best poster and a prize will be given for the poster receiving the highest number of votes. Additionally a prize will be awarded to the best PhD paper presented at the conference.

Download the cfp in .PDF format




Read the
Submission Guidelines



Mini Track call for papers on Digital Citizenship and Activism   Click the icon to download a .pdf of the mini track

Track Chair: Dr Jakob Svensson, Karlstad University, Sweden

Jakob Svensson


The long-raging debate over the potential of the Internet and new media to invigorate citizens’ participation in politics is not a matter of theoretical speculation any more, but an acutely practical affair. Nowadays, when citizens want to voice their opinions and define their political identities they increasingly do so on social networks online. Slowly but surely, these environments exhibit exciting new possibilities for mobilization, organization and discussion, offering citizens new channels for speaking and acting together and thus lower the threshold for political participation. This, in turn, changes the power dynamics of participation. However, some have questioned the notion of social networking platforms as tools for social change and/or horizontal power structures, in particular in relation to issues of surveillance, data privacy and corporate ownership of social networks. Also very few movements have succeed through mediated activism alone.

Hence, on the one hand we are witnessing how increasing access to the internet has resulted in an array of new strategies and success stories for contemporary activism, in particular with regards to mobilisation. On the other hand, we are still groping in the dark when it comes to understanding the place of digital activism in the shifting landscapes of power. For this mini-track we invite scholarly research to shed light on these issues.

Topics may include (but are not limited to):

  • Contemporary activist and citizenhsip practices
  • Power and participation among activists and citizens using online platforms
  • Networked individualism and collective action


  • New discourses of activism and citizenship
  • Intersections of offline and online participation
  • Issues of surveillance and privacy in online participation



Submissions can be made on-line directly on the Abstract submission page.


Mini Track call for papers on Evaluation of e-government policies and projects   Click the icon to download a .pdf of the mini track

Track Chair: Prof Dr Mirko Vintar, University of Ljubljana, Slovenia

Mirko Vintar



E-government development so far has been significantly marked by a large gap between supply and demand of public e-services in most countries, which can be prevailingly attributed to “politically driven” development rather than evidence-based evaluation and selection of e-government policies and projects. Consequently, user acceptance of e-government services is below government anticipations, while the expected effects in terms of reducing costs and increasing the effectiveness of public administration are still in early stages. Due to high expectations and considerable investments, e-government policies and projects are becoming progressively more subjected to the critical review of the public, calling for greater responsibility and more transparent policy-making process.

Past experience in the field and fierce public finance trends evidently require effective instruments which could enable e-government decision-makers (at political or institutional level of decision making) to conduct more qualified and quantified planning, implementation and evaluation of e-government policies and projects (ex-ante or ex-post). The basis of each qualified decision making is quality and comparable information based on selected models of indicators and adequate data sources. Recent theory and practice in evaluation and benchmarking is revealing that models of indicators and related data sources are the most critical issues of evaluation. The mini track is focused on issues of indicators, their data sources and problems related to their application and overall evaluation process.

Topics may include (but are not limited to):

  • Models of indicators (methodologies, measurement, evaluation, assessment frameworks etc. ) for evaluation of e-government policies, programmes, projects and services
  • Challenges related to multi-level evaluation of e-government policies, programmes and projects
  • Evaluation of the effects and implications of e-government policies, programmes and projects (socio-political impacts, organizational transformation, economic aspects, etc.)
  • Decision models and ICT solutions supporting the planning and evaluation e-government policies and projects
  • Indicators and data sources for successful ex-ante and ex-post evaluations
  • Good practice examples in the field of e-government and e-governance evaluation
  • Other closely related topics .


Submissions can be made on-line directly on the Abstract submission page.


Mini Track call for papers on Addressing the 'eGovernment paradox': unfolding the 'public value paradigm' for assessing the impact of ICT enabled services in the public sector   Click the icon to download a .pdf of the mini track

Track co-Chairs: Dr Gianluca Misuraca, Institute for Prospective Technological Studies (IPTS), Seville, Spain and Dr Gianluigi Viscusi, Department of Informatics, Systems and Communication (DISCo),  University of Milan Bicocca, Italy

Gianluca Misuraca

Gianluigi Viscusi



After over twenty years of research and practical implementation it is now widely recognized by both the scientific and the practice communities that despite the potential of eGovernment, the evidence of its impact on society is still limited and the promised productivity gains seem not having been achieved yet.

The lack of evidence on whether or not eGovernment has any real impact in terms of efficiency and effectiveness has led to what some scholars already define as the 'eGovernment Paradox' (Bertot & Jaeger, 2008; Castelnovo, 2010, Misuraca, Codagnone and Rossel, 2012; Savoldelli, Codagnone and Misuraca, 2012).

This track aims at interpreting this paradox and discussing methodological approaches for evaluating and assessing the impact of ICT-enabled services in the public sector through the lens of different theoretical and methodological frameworks, and in particular the public value paradigm. In this regard, several approaches to studying the impact of ICT on public value creation and related indicators have already been proposed and discussed in literature. However, most of these approaches are based on indicators defined to measure the direct or indirect impact of ICT adoption in public sector administrative and economic performances (Cordella and Bonina 2012; Misuraca, 2012).

To further develop the theoretical and conceptual perspectives required to address the eGovernment paradox it is important to clarify the methodological and implementation issues that may guide the work of practitioners and inform policy-makers.

We encourage both academics and practitioners to contribute to this mini track.

Topics may include (but are not limited to):

  • Measurement and evaluation
  • e-Government and e-Governance
  • Policy making and Public administration modernization
  • Public value assessment
  • Public Information Systems planning
  • Other closely related topics .


Submissions can be made on-line directly on the Abstract submission page.



Mini Track call for papers on Managing Innovation and Change with e-Government   Click the icon to download a .pdf of the mini track

Track co-Chairs: Milan Todorovic, Union Nikola Tesla University in Belgrade, Serbia , Terry Keefe, Sheffield Hallam University, UK and Mehdi Asgarkhani, CPIT, New Zealand.

Milan Todorovic

Mehdi Asgarkhani

Terry Keefe


The aim of this mini track is to bring together both academic research and industry papers that explore the relationship between innovative change and use of Information Technology (IT) in the Public Sector. Strands expected to be addressed will include:

Public Sector Innovation is concerned with new or significantly improved ways of doing things, either within the structure of the public sector itself or in the way in which public services are provided to enable better outcomes and enhanced user satisfaction at lower or no additional costs. The aim is to develop a better understanding of innovative approaches and tools and their impact on government performance and public service delivery. Innovation can take a variety of forms, with technology being just one among the many enablers, but fundamentally it is about changing the way something has been done in the past to deliver significant improvements for the present. E-government explores how governments can best use information and communication technologies to embrace good government principles and achieve policy goals.

Improvements to effectiveness, efficiency and value for money. Government institutions at local, national and EU level are seeking fundamental change and modernization to the machinery of public service delivery in response to a radically and rapidly changing economic and social environment. In the private sector e-commerce and e-business have brought about profound changes in the workplace and in the relationship between suppliers and customers. This strand will explore the impact of IT related change in terms of its value added to public sector organizations, governments and citizens.

Managing change is a critical success factor for reforms via IT solutions. Technology is the key component of IT-assisted reforms. However, technology alone cannot guarantee success. Traditionally, change management when IT supported initiatives are introduced, is heavily focused on the technology. That is to say, often change in business processes and/or impact on people is overlooked. E-Government is about use of IT solutions to introduce reforms in the public sector.  Success of e-Government relies on not only reliable technology which is easy to use by people without compromising effective business processes. Managing change by technology must be a holistic process, considering technology, people and business processes alike.

This mini-track welcomes theoretical and empirical contributions focusing on, without being limited to, the following topics:

·          E-government solutions encompassing new and improved services, process, administrative, system and conceptual innovations and radical change of rationality

·          Motivations for innovation in the public sector and propensity of e-government initiatives in regard to organising principles, organisational structures, performance metrics, management issues and relations with end-users, employees, supply chains and sources of knowledge

·          Project management in e-government, including phases of introducing e-government solutions and applications


·          E-government related public sector change strategies and objectives,  assessment of successes, impact and improvements in effectiveness and efficiency

·          Change management in introducing e-government solutions including managing risk of introducing technology in organizations

·          Factors that impact success of e-government solutions including effective techniques for putting in place technology assisted reform initiatives in developing countries.


Submissions can be made on-line directly on the Abstract submission page.


Mini Track call for papers on eGovernment: Implementation Strategies for Developing Countries – EISDC 2013   Click the icon to download a .pdf of the mini track

Track Chair: Dr Zaigham Mahmood, University of Derby, UK

Zaigham Mahmood



E-Government is about harnessing the information revolution to improve the lives of citizens and businesses and to improve the efficiency of government. It aims at a citizen centred vision of a government that provides effective governance, increased transparency, better management, effective processes and efficient services through the use of the Internet and information and communication technologies (ICTs). In this context, world governments are mobilizing huge amounts of resources to develop, implement and promote the use of e-Government.

However, all governments are not at the same level of e-Government maturity.  Whereas, developed economies such as those in Europe and the US are well advanced in the process of achieving vertical and horizontal integrating with respect to their e-government projects, many developing countries are at the initial stages of such developments – in some cases, providing only a one-way communication from the government to its citizens, via a government owned website or a portal. Reality is that e-government projects are huge undertakings requiring significant investment of time, money and people resources. There is, therefore, a need for a careful assessment of the e-readiness of the state as well as a careful formulation of a strategy and a clear commitment and political will on the part of the political leaders. The government needs to have ICT infrastructure, processes and policies as well as training provision for the masses in place, and citizens must be ready to embrace the new technologies and approaches. So, for developing economies, there are many issues and barriers to resolve and overcome. The purpose of this conference track is to address such issues and suggest implementation strategies.

Topics may include (but are not limited to):

  • E-government policies, strategies, frameworks, stages and models
  • E-democracy, e-voting, e-legislation, G2C, G2G, G2C2G
  • Pre-requisites for successful implementation: initiation, planning, implementation and evaluation


  • Success factors, issues and best practices
  • Diffusion of Innovation and other relevant theories
  • Case studies from developing countries.


Submissions can be made on-line directly on the Abstract submission page.





Submission details

Abstract details:

In the first instance ALL submission types require an abstract. The Abstract should be a minimum of 300 and no more than 500 words including up to five keywords and keyphrases to be received by 22 November 2012  (Extended until 6 December) Please read the online guidelines.


Submissions should be made via the online form. Please ensure that all required fields are completed. Abstracts must include the proposed title for the submission, the full names (first name and surname, not initials); postal addresses and email addresses of all authors and a telephone number for at least one contact author. Please indicate clearly if the contact author is not the lead author and select the appropriate submission track.

Full paper:

Only required when the abstract has been selected and not to be more than 5,000 words including abstract, keywords and references (the Harvard referencing rules need to be followed). Submission date will be no later than 10 January 2013. Authors are advised that this is a final date. Earlier submission of the full paper helps us to manage the review process in a timely manner. Papers should be submitted as .doc or .rtf file attachments by email to Julia Hawkins with the paper submission checklist and copyright form.



Due to the large number of papers expected for this conference, the committee prefers that an author presents only one paper. However, if multiple papers are accepted for publication and presentation, each paper requires a separate registration fee. Author registration and payment must be completed by 9 May 2013 and there are special discounts available for earlybird registration and group bookings, including a special reduced rate for supervisors and students attending together.


Important information

§      The selection panel of the conference committee will consider all abstracts received by the submission deadline to ensure that the proposed paper is relevant to the Conference.

§      The authors of abstracts that describe a relevant paper will receive a notification of abstract selection.

§      All full papers will be double-blind reviewed by members of the conference committee to ensure an adequate standard, that the proposed subject of their abstract has been followed, that the paper is of a suitable length, the standard of English is adequate and the paper is appropriately referenced.

§      For authors whose first language is not English we request that you have your work proof read prior to submission by a native English speaker (or at least a fluent English speaker). Papers can be rejected due to a poor standard of English. We do offer proof-reading services.

§      Papers that are accepted will be published in the conference proceedings providing at least one author registers and presents the work at the Conference (see the registration section of the conference website for more information about registration). Author registration must be completed by 9 May 2013.

§      Due to the large number of papers expected for this conference, the committee only allows an author to present one paper. However, if multiple papers are accepted for publication and presentation, each paper requires a separate registration fee.

Proceedings for previous ECEG conferences can be purchased from our bookshop by clicking here.



Important dates

Abstract submission deadline:

22 November 2012

  Extended until 6 December

Notification of abstract acceptance:

29 November 2012


Final copy of full paper due for review:

10 January 2013


Notification of  paper acceptance (with any requested changes):

21 March 2013


Earlybird registration closes:                  

4 April 2013

  Now closed

Final paper due (with changes): 

18 April 2013


Final author registration date:

9 May 2013

  Now closed






This page was last updated on the 15 May 2013










Academic Conferences and Publishing Internatinal Limited - 33 Wood Lane, Sonning Common, RG4 9SJ, England - Tel: +44 (0)1189 724148 - Fax: +44 (0)1189 724691
eMail: Copyright 2013 Academic Conferences and Publishing International Limited - registered in England - No: 06233418 - VAT No: 141 0393 52