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ECEG 2011
16-17 June, Ljubljana, Slovenia
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Mini Tracks – Calls for Papers




 

 

 

 

 

e-Justice, e-law and e-trust
eGovernment Interoperability

Digital Citizenship and Youth Participation

Assessing the Impact of e-Government Solutions - Planning and Theory versus Reality of Post Implementation

Citizen Engagement with eGovernment

e-Tax and e-Revenue Administration

e-Government: Implementation Strategies for Developing Countries

Privacy enhancing e-Government Solutions


Papers presented at the conference will be published in the conference proceedings, subject to author registration. Selected papers will also be considered for publication in a special issue of the Electronic Journal of e-Government. The latest issue is now available on the journal website. You can see a full list of the conference and journal accreditations by clicking the star in the right hand side bar.

Round Table Discussions

 

 

Bringing together legal and e-government practitioners

Chair: Dr Slim Turki, CRP Henri Tudor, Luxembourg

 Download details of Round table

 

Mini Track on e-Justice, e-law and e-trust

Track Chair: Bruno de Vuyst, Vrije Universiteit, Brusels, Belgium


Bruno de Vuyst


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This track encompasses issue dealing with e-government as it relates to e-justice, e-legal matters in general and electronic issues related to the economic concept of trust.


This mini-track invites abstract submissions of papers from both academics and practitioners.  Academic papers, on any topic related to e-justice, e-law and e-trust, will be subject to the usual ECEG double-blind review process. To submit an abstract/paper for this mini track, please read the submission details on the call for papers on the conference website.  Feel free to contact the track convenor by email with any queries.


A broad and indicative list of topics and themes is listed below that we hope might be included in submissions; this is not an exclusive list but rather a guide to some of the relevant issues of the day:

 

 

§         e-judiciary organization

§         e-discovery and witnessing issues

§         e-litigation

§         e-identification and data transmission

§         Other topics

§         trust in electronic form

 

 

For mini track submission details, see the Call for Papers page

 

 

Mini Track on EGovernment Interoperability

Track Co-Chair: Mila Gascó, Institute of Governance and Public Management of ESADE, Spain

Carlos E. Jiménez, Justice Department, Autonomous Government of Catalonia, Spain



Mila Gascó


Carlos E. Jiménez

 

 

E-government interoperability, understood as the ability of disparate and diverse organizations to interact towards mutually beneficial and agreed common goals, involving the sharing of information and knowledge between the organizations, through the business processes they support, by means of the exchange of data between their respective ICT systems, is not something new. However, this term has grown in importance as a result of the need to design and offer more sophisticated and complex e-government services that, many times, require the collaboration of two or more public institutions.

 

Despite the different initiatives in this field, achieving real interoperability is not easy. Too often, the projects have only focused on the technological dimension forgetting that there are other important issues (culture, organizational structures, leadership, workflows, legality, governance…) that need to be addressed for an initiative to be successful. Both as a cause and as a consequence, the academia is not advancing too much either. Therefore, there is a need to conceptually and pragmatically build on e-government interoperability in order to develop a theoretical and conceptual framework, on one hand, and to identify best practices and key success factors that may guide the work of practitioners. Papers on this issue in an e-government conference will definitely contribute to this.

 

A broad and indicative list of topics and themes is listed below that we hope might be included in submissions from academics and practitioners; this is not an exclusive list but rather a guide to some of the main directions of interest:

 

§   Dimensions of interoperability

§   Interoperability governance

§   Description and analysis of interoperability initiatives

§   Monitoring and evaluation of interoperability initiatives

§   Interoperability strategies and Government Interoperability Frameworks

§   Implementing interoperability initiatives: Maturity models, barriers and key success factors

 

For mini track submission details, see the Call for Papers page

 

 

 

Mini Track on Digital Citizenship and Youth Participation

Track Chair: Mary Griffiths, University of Adelaide, Australia



Mary Griffiths





 

 

This mini-track invites submissions from political and government officers, and from scholars working in the field of youth politics, media, communication and engagement.


Young people may work, pay tax, have sex, manage study, support their families, and are held legally responsible for their actions, but when it comes to the democratic sphere, the young are sometimes treated as deficient in the requisite capacities to exercise the rights and responsibilities of citizenship. They appear to lack political influence, and struggle to be seen as capable democratic actors. Policy is often made for, and not with, them.


Is this changing with youth’s access to new technologies and online participation in many countries? Young people are said to be swifter adopters of new technologies, and can be efficient users of social networking tools to create relationships, and to assemble, mobilize and forward new ideas. They represent a specific governance issue to governments, and are potentially an untapped resource of ideas and energy for governments moving online and wanting to co-produce policy:


Topics of interest include but are not limited to:

 

§  The voting age, and youth engagement in elections

§     Approaches in democracy education for the young (online education and risk-management, youth parliaments, games, cyber-participation, and e-Sims)

 

§  Government, city and community uses of social media (e.g.Twitter, Second Life and Facebook) for youth engagement, or policy consultations s

 

§     Public service renewal and the generations: how do young public servants impact on organisational attitudes, governance and traditions

§  First-time voter strategies by electoral offices; and by political parties

§     Other topics

 

For mini track submission details, see the Call for Papers page

 

 

Mini Track on Assessing the Impact of e-Government Solutions - Planning and Theory versus Reality of Post Implementation

Track Chair: Mehdi Asgarkhani, Christchurch Polytechnic Institute of Technology, New Zealand



Mehdi Asgarkhani

 

 

For a number of years different governments (the public sector) have developed strategies for adopting e-Government solutions. There has been much discussion on public sector reform and improved service through the use of e-Government. However, there is little evidence of review and assessment of e-Government projects – in order to determine the real impact and whether or not the vision, goals and objectives were actually eventuated. This is more evident in developing and underdeveloped countries. Even though the rationale, strategies for reform and plans for implementation of solutions look well presented, the outcome and what has been achieved following implementation of solutions may be different from what was planned. There seems to be little post implementation review and reflection.


This track looks at research work and case studies that reflect on reality of post implementation of e-Government solutions – including gap analysis of what was planned and what was the real outcome.


A broad and indicative list of topics and themes is listed below that we hope might be included in submissions from academics and practitioners; this is not an exclusive list but rather a guide to some of the main directions of interest. Other topics that can be seen as closely relevant to the proposed track above are also welcome:

 

 

§  The Real Impact of e-Government

§   E-Government Strategies: Critical Success Factors

 

§  Frameworks for Developing e-Government Strategies

§   Aligning e-Government Solutions with Public Sector Reform Strategies

 

§  E-Government Solutions: Common Causes of Failure

§   E-Government Solutions: Technology or People Factors?

 

For mini track submission details, see the Call for Papers page

 

 

 

Mini Track on Citizen Engagement with eGovernment

Track Chair: Andrew Power, Institute of Art, Design and Technology (IADT), Ireland



Andrew Power

 

 

This track will seek to examine the impact of various eGovernance initiatives on citizens and the degree to which such initiatives encourage engagement with the process of governance.


With the growth in the number and diversity of people accessing the internet for an ever increasing range of services, what are the needs of the citizen and are they changing?


The evolution from Web 1.0 to Web 2.0 and consequent expansion of social networking and related technologies has changed the medium from broadcast to interaction. Does this require a response from government? What would this look like? The first phase of eGovernement was to use ICT to automate existing services, or put them online, or provide vast amounts of information, what is next?


How do our public representatives communicate with, or represent citizens in this changed context? Does Web 2.0 offer the cybercitizen more or less opportunity to interact with, or influence their public representative, state agency, or public policy?


A broad and indicative list of topics and themes is listed below that we hope might be included in submissions from academics and practitioners; this is not an exclusive list but rather a guide to some of the main directions

of interest

 

 

§  The use of social networking technologies such as Facebook or twitter by state organisations to provide information or receive input

§         The use of participatory fora, e-petitions, e-budgeting, or e-consultation by the state or its agencies to engage citizens in debate and decision making

§  Individual politicians’ use of technologies such a blogs, wikis, or social networks to build support or provide access to their constituents

 

§         The potential or risks of technology to support deliberative democracy

§  The risks that greater use of Web 2.0 technologies leads individuals to disengage with the general concerns of governance and develop narrow self interest through self selection of information sources

§         The risks that opening up a communication channels with all citizens via networking technologies renders the process meaningless as more communication is generated than can be dealt with.

 

For mini track submission details, see the Call for Papers page

 

 

 

Mini Track on e-Tax and e-Revenue Administration 

Track co-Chairs:   Pat Molan, Irish Revenue Commissioners, Ireland

Tom Collins, Kemmy Business School, University of Limerick, Ireland



Pat Molan


Tom Collins

 


Taxation and revenue administration are essential to good governance and citizen welfare. Revenue administrations across the globe have been to the forefront in advancing the e-agenda in recent years in challenging traditional ways in which they interact with citizens, business and tax professionals. The e-Tax and e-Revenue Administration track, building on ECEG2008 in Lausanne & ECEG2009 in London, provides a welcoming space for both academic and revenue administration input to showcase latest research, best practice, challenges, common problems and the latest e-applications. This emerging conversation between revenue administration practitioners and academics provides opportunities to present findings on real problem-oriented research and practice.


This mini-track invites abstract submissions of papers from both academics and revenue practitioners.  Academic papers, on any topic related to e-Tax/e-Revenue, will be subject to the usual ECEG double-blind review process. We are particularly interested in encouraging submissions from those working in revenue administrations on a range of topics that address common problems across tax/revenue administrations. Revenue Administration Practitioner abstracts/papers will be assessed for suitability by the track convenors – these papers can be shorter (minimum 2500 words; maximum 5000 words).
To submit an abstract/paper for this mini track, please read the submission details on the call for papers on the conference website.  Please indicate clearly on the abstract/paper whether the submission isacademic’ or ‘revenue administration’; and feel free to contact the track convenors by email with any queries.


A broad and indicative list of topics and themes is listed below that we hope might be included in submissions from Revenue Administration Practitioners; this is not an exclusive list but rather a guide to some of the relevant issues of the day:

 

 

§         Managing the economic downturn from a Revenue perspective

§         Online networking and its potential for collaboration and knowledge sharing among tax agencies/administrations.

§         Benchmarking – ongoing projects

§         Open Source software solutions: experiences and assessments

§         Behavioral change – Cause and effect

§         Insights on what changes taxpayer behavior

§         customer services or sanctions – case studies

§         Performance management, measurement and evaluation

§         Shift to outcomes (impact of programmes on taxpayer behavior) rather than outputs (bean-counting)

§         Capacity building – human capital and skill sets

§         Platforms for collaboration: data and information sharing for the creation of new resources

§         Communicating with taxpayers

§         Segmentation work

§         Customer surveys

§         Use of plain language

§         Risk criteria

§         Uses, experiences and lessons learned

§         Economic profiling

 

§         Simplification

§         The e-Agenda as a driver for simplification

§         e-Business/e-Commerce

§         Focus on risks to revenue administrations

§         Transfer-pricing

§         Tax audit

§         Cost-effective use of resources

§         e-Customs

§         Meeting the EU requirements

§         Other topics


For mini track submission details, see the Call for Papers page

 

 

 

Mini Track on e-Government: Implementation Strategies for Developing Countries  

Track Chair:   Zaigham Mahmood, University of Derby, UK


Zaigham Mahmood

 

 

E-Government is about harnessing the information revolution to improve the lives of citizens and businesses and to improve the efficiency of government. It aims at a citizen centred vision of a government that provides effective governance, increased transparency, better management, effective processes and efficient services through the use of the Internet and information and communication technologies (ICTs). In this context, world governments are mobilizing huge amounts of resources to develop, implement and promote the use of e-Government. However, all governments are not at the same level of e-Government maturity.  Whereas, developed economies such as those in Europe and the US are well advanced in the process of achieving vertical and horizontal integrating with respect to their e-government projects, many developing countries are at the initial stages of such developments – in some cases, providing only a one-way communication from the government to its citizens, via a government owned website or a portal. Reality is that e-government projects are huge undertakings requiring significant investment of time, money and people resources. There is, therefore, a need for a careful assessment of the e-readiness of the state as well as a careful formulation of a strategy and a clear commitment and political will on the part of the political leaders. The government needs to have ICT infrastructure, processes and policies as well as training provision for the masses in place, and citizens must be ready to embrace the new technologies and approaches. So, for developing economies, there are many issues and barriers to resolve and overcome. The purpose of this tack is to address such issues and suggest implementation strategies.

 

The aim is to bring researchers and practitioners together to: 1) explore the issues and challenges that developing countries are facing with respect to development of e-government projects; 2) discuss frameworks, policies and strategies for successful implementation of such projects; 3) look into innovative practices and diffusion of innovation approaches and 4) share best practices and ideas based on case studies from successful ventures. The objective is to suggest strategies, frameworks and models to support the developing countries in their endeavour to achieve a successful and effective e-government.

 

A broad and indicative list of topics and themes is listed below that we hope might be included; this is not an exclusive list but rather a guide to some of the relevant issues of the day:

 

 

§            E-government policies, strategies and frameworks

§            E-government stages, models and methodologies

§            E-democracy, e-voting and e-legislation

§            Government-to- government and government-to-business interactions

§            Government-to-citizen interactions and e-participation of citizens

§            Efficient and effective provision of e-services

§            Pre-requisites for successful implementation

§            ICT infrastructure and training provision for citizens

§            E-government project initiation, planning and implementation

§            E-government project evaluation metrics

§            Success factors and best practices

§            Limitations, barriers and issues

§            Challenges and opportunities

§            E-readiness factors and pre-conditions

§            Resource, ethical and legal issues

§            Diffusion of Innovation and other relevant theories

§            Managing innovation, change and integration

§            Experience and comparison reports

§            Case studies from developing countries

§            Knowledge management in e-government project

 

 

 

For mini track submission details, see the Call for Papers page

 

 

 

Mini Track on Privacy enhancing e-Government Solutions  

Track Chair:   Christian Breitenstrom, Fokus Fraunhofer, Germany

Christian Breitenstrom

 


Trust into e-Government services is an economic and social imperative. An important aspect of trust is the way, how service providers respect the privacy of their consumers. As the news are full of messages about data breaches in public and private sector services, we need fundamental approaches that incorporate privacy as a major goal into their design. While the technological foundation to create such solutions is available for a long time, its application to e-Government services remains limited. This track shows positive examples of privacy enhancing technologies build in to e-Government solutions.

 

A broad and indicative list of topics and themes is listed below that we hope might be included; this is not an exclusive list but rather a guide to some of the relevant issues of the day:

 

 

§            Anonymous credential systems in e-Government

§            Trusted computing (TCG) applications to prevent data leakage

§            Usage of non-identifying attribute sets in e-Government processes

§            Privacy preserving internet health solutions

§            Privacy enhanced data retention solutions

§            National ID-cards and their usage in favour of privacy

 


For mini track submission details, see the Call for Papers page

 

 

 

 

 

 

 

 

 

 

Last updated on 3 May 2011

 

 

 

 

 

 

 

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