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Section 1 – Monday 29 June 2009, Streams A-D
Section 2 – Monday 29 June 2009, Streams E-F Section 3 – Tuesday 30 June 2009, Streams A-D Section 4 – Tuesday 30 June 2009, Streams E-F
| Sunday 28 June 2009 | | 18:30 | Welcome reception (Until 1930) | | | | | Monday 29 June 2009 | | 9:00 | Registration and Refreshments | | | | | 9:45 | Room: Cayley Lecture Theatre
Welcome from the conference chair: Panos Hahamis, Westminster Business School, University of Westminster | | 10:00 | Keynote address: Steve Jenner, UK Government advisor on IT Portfolio & Benefits Management
Realising Value from eGovernment investments | | 10:55 | Conference splits into streams | | | | | | Room: M321
Stream A: Information Strategy
Chair: Tim Turner | Room: M322
Stream B: Participation
Chairs: Lasse Berntzen | Room: M323
Stream C: Mini Track on e-Tax and e-Revenue
Chairs: Pat Molan, Tom Kennedy and David O’Donnell | Room: M324
Stream D: Mini Track on e-Justice
Chairs: Bruno de Vuyst | | 11:00 | Strategies for Integrated Service Delivery and Supply Chain Management
van Veenstra Anne Fleure, Marijn Janssen and Bram Klievink, Delft University of Technology, The Netherlands | Case Study: e-Youth City Council Project - An Alternative e-Government for Young People
Gibert Gemma, Town Hall of Sant Andreu De Llaveneres, Spain | Introduction to e-Tax & e-Revenue Administration
O'Donnell David, Intellectual Capital Research Institute of Ireland, Pat Molan, Irish Revenue Commissioners, Limerick, Tom Kennedy, National Centre for Taxation Studies, University of Limerick | Gateways to Justice: The Use of Video Technology to Take Evidence in Australian Courts
Wallace Anne, University of Canberra and Emma Rowden, University of Melbourne, Australia | | 11:30 | Challenges in Developing an Incipient Information Systems Strategy for Local e-Government: An Empirical Study of a British Local Authority
Wiredu Gamel, Ghana Institute of Management & Public Administration (GIMPA), Accra, Ghana | Developing and Validating Measures for a Conceptual Model of Citizens' Trust in e-Government
Alsaghier Hisham, Marilyn Ford, Anne Nguyen and Rene Hexel, Griffith University, Australia | On Coffee Cups and Revenue Collection: Visualising Relationship Capital and Radical Change
Butler Michael and David O'Donnell, Irish Revenue Commissioners, County Clare, Ireland | Electronic Criminal Records in Greece: Applying e-Government Transformation Project Management Approach
Sarantis Demetrios, Dimitris Askounis and Aikaterini-Maria Sourouni, National Technical University of Athens, Greece | | 12:00 | e-Government Success Factors: A Survey
Al-Kaabi Reem and Ezz Hattab, Arab Academy for Banking and Financial Sciences, Amman, Jordan | Determinants of User Continuance Intention to use e-Government
Almahamid Soud, Al Hussein Bin Talal University, Ma'an, Jordan | Whither Ireland’s e-Commerce Hub?
Collins Tom, University Of Limerick, Ireland | The use of ICT in Brazilian Courts
Fragale Filho Roberto, Universidade Federal Fluminense, Rio de Janeiro, Brazil | | 12:30 | Lunch | Lunch | Lunch | Lunch | | 13:45 | Room: Cayley Lecture Theatre
Panel Discussion led by Panos Hahamis on the topic of Social Media and Citizens Participation
Andy Williamson, e-Democracy Programme Director, Hansard Society, Michael Cross, Technology Journalist, The Guardian newspaper
Lasse Berntzen, Vestfold University College, Vestfold, Norway, Nadia Amin, Principal Lecturer in Information Management, Westminster Business School
Helene Pritchard, Senior Lecturer in Legal and Policy Studies, Westminster Business School | | | Room: M321
Stream A: Policy
Chair: Rene Hexel | Room: M322
Stream B: e-Participation
Chair: Gamel Wiredu | Room: M323
Stream C: Mini Track on e-Tax and e-Revenue
Chairs: Pat Molan, Tom Kennedy and David O’Donnell | Room: M324
Stream D: Mini Track on e-Justice
Chairs: Bruno de Vuyst | | 14:30 | The Contribution of e-Government to the New Conditionality in Social Policy
Henman Paul, The University of Queensland, Brisbane, Australia | A Collaboration Pattern Language for e-Participation: A Strategy for Reuse
Ali Hayat and Linda Macaulay and Liping Zhao, University of Manchester, UK | An e-Government Stages of Growth Model Based on Research within the Irish Revenue Offices
de Brí Finn, Office of the Revenue Commissioners, Dublin, Ireland | Dynamic Case Weighting: Using the Data We Have to Manage the Courts
McMillan James, National Center for State Courts - USA and Hon and Carolyn Temin, Court of Common Pleas, Philadelphia, PA, USA | | 15:00 | UK Government Policy on Citizens’ Access to Public Information
Buckley Owen Barbara, Louise Cooke and Graham Matthews, Loughborough University, UK Research in progress | New Index for Measuring Feedback and e-Participation Effectiveness of e-Government in Russia
Leonova Marina, Moscow Institute of System Analysis, Russia | ISEL: Private Companies Collect e-Taxes
Glassey Olivier, IDHEAP/Swiss Public Administration Network and Alain Sandos, Université de Neuchâtel, Switzerland | IT Alignment in the Malaysian Public Sector: e-Syariah as a Case of Study
Muhammad Muhd Rosydi, Warwick Business School, UK | | 15:30 | Deriving the Impact of Governmental Decisions by Mining Public Opinions
Stylios George, Sofia Stamou and Dimitris Christodoulakis, University of Patras, Greece | An Exploration of the 'Citizens Insight' Systems: A Case Study
Mavroudakis Thomas, University of Athens, Panos Hahamis, Westminster Business School, Lasse Berntzen, Vestfold University College, Norway et al. | Channels of Contact with Revenue: Is the Telephone Irreplaceable
Manai Giuseppe, Mary Dwyer, Duncan Cleary, Irish Revenue Commissioners, Ireland | Web 2.0 in e-Government: The Challenges and Opportunities of Wikis in Legal Matters
Decman Mitja, University of Ljubljana, Slovenia | | 16:00 | Refreshments | Refreshments | Refreshments | Refreshments | | | Room: M321
Stream A: Accessiblity and Architectures
Chair: Kamelia Stefanova | Room: M322
Stream B: e-Democracy
Chair: Paul Henman | Room: M323
Stream C: Mini Track on e-Tax and e-Revenue
Chairs: Pat Molan, Tom Kennedy and David O’Donnell | Room: M324
Stream D: Human and Social issues
Chairs: Mitja Decman | | 16:30 | Analysis of UK Parliament Web Sites for Disability Accessibility
Kuzma Joanne and Colin Price, University of Worcester, UK EG-039 | QUIMBY: An Innovative Open Source Solution for e-Democracy
Miori Vittorio and Dario Russo, Italian National Research Council, Pisa, Italy | Equality Across the Board – Tackling our Non-Compliant Customers
Walsh Susan, Irish Revenue Commissioners, Ireland | Social Impact of Information: Implications for a Semi-Governmental Institution
Bopape Maishe, Sam Lubbe, UNISA, Pretoria and Rembrandt Klopper University of Kwa Zulu Natal, Durban, South Africa | | 17:00 | Ontology Driven e-Government
Salhofer Peter, Stadlhofer Bernd and Gerald Tretter, FH Joanneum University of Applied Sciences, Graz, Austria | Aligning Electronic Government and Public Administration Reform Programs - Process, Tool sand Case Study
Ojo Adegboyega, Tomasz Janowski and Mohamed Shareef, United Nations University, Macao, China | Missing Trader Intra-Community Fraud: European e-VAT
Garner Victoria, University of Westminster, London, UK | Human Capital Challenges for Sustainable e-Government
Kumta Gita, SVKM’s NMIMS University, Mohan Datar, ABM Knowledgeware Ltd., Mumbai, India | | 17:30 | Close of conference day | | 18:30 | Buses leave the University to go to Temple Pier to Board the boat for the Conference dinner on the River Thames | | 22:00 | Boat returns and Buses return to the University | | Monday 29 June 2009 | | 9:00 | Registration and Refreshments | | 9:45 | Room: Cayley Lecture Theatre
Welcome from the conference chair: Panos Hahamis, Westminster Business School, University of Westminster | | 10:00 | Keynote address: Steve Jenner, UK Government advisor on IT Portfolio & Benefits Management
Realising Value from eGovernment investments | | 10:55 | Conference splits into streams | | | | Room: Chalk Suite 2
Stream E: Interoperability
Chairs: Nadia Amin | Room: Chalk Suite 3
Stream F: Regional issues
Chair: Frances Ekwulugo | | 11:00 | Data Set Standardization and Its Reusability in e-Government Under an Interoperability Framework - A Pilot Project to Enhance the Re-usability of the Agreed Data Sets in 7 Government Domains
Boonmee Choompol, Apitep Saekow, Thammasat University, Pathunthani, Thailand | Implementing e-Government in Iran
Yousefi-Azari Hassan, University of Tehran, Iran | | 11:30 | XML Schema Design and Management for e-Government Data Interoperability
Lee Thomas, University of Hong Kong, C T Hon, Macau University of Science and Technology and David Cheung, University of Hong Kong , China | The Evolution of Romanian Urban e-Government: 2006 – 2008
Stoica Virgil and Andri Ilas, Al. I. Cuza University of Iasi, Romania | | 12:00 | IPIS: Interoperability Practical Implementation Support for e-Government Interoperability
Saekow Apitep and Choompol Boonmee, Thammasat University, Pathunthani, Thailand | e-Government in South Africa: Successes and Challenges in the Quest to Bridge the Digital Divide
Sibanda Omphemetse, University of South Africa, Pretoria, South Africa | | 12:30 | Lunch | Lunch | | 13:45 | Room: Cayley Lecture Theatre
Panel Discussion led by Panos Hahamis on the topic of Social Media and Citizens Participation
Andy Williamson, e-Democracy Programme Director, Hansard Society, Michael Cross, Technology Journalist, The Guardian newspaper
Lasse Berntzen, Vestfold University College, Vestfold, Norway, Nadia Amin, Principal Lecturer in Information Management, Westminster Business School
Helene Pritchard, Senior Lecturer in Legal and Policy Studies, Westminster Business School | | | Room: Chalk Suite 2
Stream E: Interoperability
Chair: Joanne Kuzma | Room: Chalk Suite 3
Stream F: Regional issues
Chair: Ram Lal | | 14:30 | Government Process Reengineering in Practice: A Case Study of G2B Transaction's Interoperability Achievement
Sourouni Aikaterini-Maria, Harry Tzavdaris, George Kourlimpinis, Christos Ntanos and Dimitris Askouris, National Technical Univeristy of Athens, Greece | Evaluating the G2B Capability of Local Government Portals: Take Tianjin Binghai New Area and Shanghai Pudong of China as Examples
Wang Fang and Lina Zhai, Business School of Nankai University, Tianjin, China | | 15:00 | Harmonising and Exchanging Public Service Information between Public Service Centres-Requirements, Constraints and Outline of a Solution
Jahns Veit, Frank Dieter Dorloff and Volker Schmitz, University of Duisburg-Essen, Germany | Organizational Reflexivity and Flexibility in e-Government: The Case of Québec, Canada
Boudreau Christian, École Nationale d'Administration Publique, Quebec, Canada | | 15:30 | Prototype Implementation of DynaVote e-Voting Protocol
Cetinkaya Orhan, Middle Eastern Technical University and M. Levent Koc, Bilkent University, Ancara, Turkey | Towards an Understanding of the Factors Influencing the Acceptance and Diffusion of e-Government Services
Mahadeo Jyoti Devi, University of Technology, Mauritius | | 16:00 | Refreshments | Refreshments | | | Room: Chalk Suite 2
Stream E: Interoperability
Chairs: Panos Hahamis | Room: Chalk Suite 3
Stream F: Regional issues
Chair: Christian Longhi | | 16:30 | IT Governance and EuroSOX: Compliance or Confusion?
Fairchild Alea and de Vuyst Bruno, Vesalius College, Brussels, Belgium | Governance in Rural India: An Empirical Study
Lal Ram, IIT Delhi and Abid Haleem, Jamia Millia Islamia, New Delhi, India | | 17:00 | Monitoring of Cross-Organizational Business Processes in Public Administrations
Matheis Thomas, Peter Loos, German Research Center for Artificial Intelligence (DFKI), Timo Herborn, Maria Wimmer, University of Koblenz and Jörn Freiheit, Max-Planck-Institute, Germany | IT Enactment of New Public Management in Africa: The Case Study of the Health Information Systems in Kenya
Bernardi Roberta, University of Warwick Business School, Coventry, UK | | 17:30 | Close of conference day | | 18:30 | Buses leave the University to go to Temple Pier to Board the boat for the Conference dinner on the River Thames | | 22:00 | Boat returns and Buses return to the University | | Tuesday 30 June 2009 | | 9:30 | Room: Cayley Suite
Opening remarks for Day 2 | | 9:45 | Keynote address: John Suffolk, Government CIO, London, UK | | 10:30 | Refreshments | Refreshments | Refreshments | Refreshments | | | Room: M321
Stream A: e-Government Evaluation
Chair: Choompol Boonmee | Room: M322
Stream B: Research
Chair: Bernt Krohn Solvang | Room: M323
Stream C: Security
Chair: Adegboyega Ojo | Room: M234
Stream D: Local Government
Chair: Thomas Mavroudakis | | 11:00 | Towards an Interpretive Framework for e-Government Applications Evaluation in a Developing Country that Supports Learning
Kasimin Hasmiah, Noraidah Shahri, Zulridah Mohd Noor, Yazrina Yahya and Aini Aman, Universiti Kebangsaan, Malaysia | 3GEG: Exploring the Hidden Dimensions of Government ICT
Bannister Frank, Trinity College Dublin and Regina Connolly, Dublin City University, Ireland | New Software Tools for Internal Control in the Private Sector: Can they work in Government?
Griggs Kenneth and Rosemary Wild, California Polytechnic State University, San Luis Obispo, CA, USA | Local Innovation Policies in Services: The Role of Local Government in the Implementation of e-Administration
Attour Amel and Christian Longhi, University of Nice Sophia Antipolis, France | | 11:30 | Measuring e-Government: The Case of e-Government Across the 27 European Union Member States. A comparative Measurement of the Progress of Online Services Delivery using Multi-Criteria Analysis (MINORA)
Giannakopoulos Dionisios and Panagiotis Manolitzas, Technological Institute of Piraeus, Greece | A Review of Reviews about e-Government: What are we not doing?
Turner Tim, UNSW@ADFA, Canberra, Australia | NCSecMM: A National Cyber Security Maturity Model for an Interoperable “National Cyber Security” Framework
El Kettani Mohamed Dafir, University Mohammed V-Souissi and Taieb Debbagh, General Secretary of the Ministry of Industry, Commerce and New Technologies, Rabat, Morocco | Requirements Analysis for an e-Government System to Support Multi-Organisational Collaborative Groups
Harris Joycelyn, Lily Sun and Andrew Adams, University of Reading, UK | | 12:00 | Evaluating Government Websites Using a Multi-Criteria Decision-Making Approach
Buyukozkan Gulcin, Galatasaray University, Istanbul, Turkey | Developing Measures of e-Government Progress Using Action Research
Phythian Mick, Ben Fairweather and Richard Howley, De Montfort University, Leicester, UK | Privacy, Transparency and Identity: The Implementation of the e-ID card in Belgium
Fairchild Alea and Bruno de Vuyst, Vesalius College, Brussels, Belgium | e-Financial Reporting Within the Romanian Public Sector Governance
Tiron Tudor Adriana, Babes Bolyai University, Rodica Blidisel, West University from Timisoara and Adina Popa, Eftimie Murgu University of Resita, Romania | | 12:30 | Lunch | Lunch | Lunch | Lunch | | | Room: M321
Stream A: Identity Management
Chair: Frank Bannister | Room: M322
Stream B: Leadership and Governance
Chair: Mick Phythian | Room: M323
Stream C: Security
Chair: Ken Griggs | Room: M324
Stream D: Case Studies
Chair: Panos Hahamis | | 13:30 | European e-Government Identity Management Architecture Design and Evaluation
Stefanova Kamelia, University of National and World Economy, Dorina Kabakchieva and Roumen Nikolov, Sofia University St. Kl. Ohridski, Bulgaria | The Effects of IT Maturity on the Political and Administrative Chains of Governance
Solvang Bernt Krohn, University of Agder, Norway | The Security Paradox: Disclosing Source Code to Attain Secure Electronic Elections
Zissis Dimitrios and Dimitrios Lekkas, University of the Aegean, Greece | Spatial e-Government: The Development of a Soil Database for Science and Public Sector Usage
Hitzelberger Patrik, Christoph Hissler, Bartosz Domagalski, Jerome Juilleret, Fernand Feltz, CRP Gabriel Lippmann and Simone Marx, Administration des Services Tecniques de L'Agriculture, Ettelbruck, Luxembourg | | 14:00 | From Student Smartcard applications to the German Electronic Identity Card
Langer Lucie, Axel Schmidt and Alex Wiesmaier, Technische Universität Darmstadt Germany | The Major Challenges to Cross-Border Interoperability Public e-Procurement
Yildirim Imamoglu Meltem, The Board of Inspection - Ministry of Finance, Ankara, Turkey | Voter Verifiable and Single Transferable Electronic Voting for Elections with Electoral Barriers
Yucel Okan and Nazife Baykal, Middle East Technical University, Ankara, Turkey | Use of Business Intelligence Tools for Improving e-Government Processes - Case Study: Process of Graduation in the University of Tehran
Ketabchi Elnaz and Mohamadreza Mortazavi, University of Tehran, Iran | | 14:30 | Room: Cayley Lecture Theatre
Closing remarks reflecting on the issues raised during the conference
Led by the Conference Chair, Panos Hahamis, University of Westminster, UK | | 15:00 | Close of Conference | Close of Conference | Close of Conference | Close of Conference | | Tuesday 30 June 2009 | | 9:30 | Room: Cayley Suite
Opening remarks for Day 2 | | 9:45 | Keynote address: John Suffolk, Government CIO, London, UK | | 10:30 | Refreshments | Refreshments | | | Room: Chalk Suite 2
Stream E: Frameworks and models
Chair: Mohan Datar | Room: Chalk Suite 3
Stream F: Regional issues
Chair: Omphemetse Sibanda Sr | | 11:00 | Multi-Level Life-Event Abstraction Framework for e-Government Service Integration
Sanati Farzad,Faculty of Engineering & IT,and Jie Lu, University of Technology, Sydney, Australia | Role of e-Information on the Ex-Ante Transaction Cost Facing Foreign Investors in Developing Economies
Kachwamba Muhajir and Ashatu Hussein, University of Agder, Norway | | 11:30 | Failure to Transform: the Gap in e-Government Stage Models
Klievink Bram, Anne Fleure Van Veenstra and Marijn Janssen, Delft University of Technology, The Netherlands | Fez e-Government Project: An Initiative Transforming Scientific Research to Value in Morocco
Kettani Driss and Asmae El Mahdi, Al Akhawayn University in Ifrane, Morocco | | 12:00 | Understanding the Government-to-e-Government Transition Using a Soft Systems Approach: What is e-Government supposed to do?
Almagwashi Haya and Stephen MacIntosh, Cardiff University, UK | Challenges to e-Government: Managing Electronic Records in China
Feng Huiling, Xiaomi An, Yuenan Liu, Renmin University of China and Andy Dawson, University College London, UK | | 12:30 | Lunch | Lunch | | | Room: Chalk Suite 2
Stream E: Project Management
Chair: Helene Pritchard | Room: Chalk Suite 3
Stream F: Regional issues
Chair: | | 13:30 | Structuring Risk in e-Government Development Projects using Causal Models
Al-Shehab Abdullah, Kuwait Ministry of Defence, Thalaya Al-Fozan, Kuwait University, Gilberto Montibeller, London School of Economics, UK, Robert Hughes and Graham Winstanley, University of Brighton, UK | Citizens’ Readiness for e-Government in Developing Countries (CREG)
Abdelghaffar Hany, The German University in Cairo, Egypt | | 14:00 | Examining e-Government Project Failure Through Differing Theoretical Lens
Stanforth Carolyne, University of Manchester, UK | The Projection of an Online Platform for the Dissemination of Environmental Information: Support for the e-Governance Implementation in Romania
Gradinaru Giani and Olteanu Simona, Academy of Economic Studies from Bucharest, Romania | | 14:30 | Room: Cayley Lecture Theatre
Closing remarks reflecting on the issues raised during the conference
Led by the Conference Chair, Panos Hahamis, University of Westminster, UK | | 15:00 | Close of Conference | Close of Conference | | |
